Cluster Sales Manager Amsterdam

As Cluster Sales Manager Amsterdam, you are responsible for representing Minor Hotels within the Amsterdam market and further strengthening our commercial presence across the region. With a strong focus on managed B2B segments, including Business Groups, Meetings & Events, Corporate Transient, Leisure and Crew, you drive commercial success through a results-driven approach. You build and maintain strong client relationships, identify new business opportunities and contribute significantly to achieving sales objectives, booking goals and revenue targets across rooms and food & beverage. Working closely with the National and Global Sales Teams, you translate commercial strategies into action and strengthen the position of Minor Hotels in your market through a customer-centric approach and an extensive professional network.

About Minor Hotels

Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli.

Your Benefits at Minor Hotels

• Competitive salary package.
• Free online and offline training through our own Minor Hotels University Northern Europe.
• Explore the world with employee rates from just €36 per night at Minor Hotels worldwide, while enjoying 30% discount in our restaurants and bars and Friends & Family discounts of up to 25%Various discounts with selected (web)shops.
• A personal MBO bonus & refer-a-friend bonus (500 EUR).
• Excellent career growth and international development opportunities within Minor Hotels worldwide.
• Team-building events, staff trips and holiday celebrations.
• The chance to work with colleagues across more than 40 countries and build a strong international network.

Tasks & Responsibilities for driving Demand

• Drive new business acquisition, support national and international customer relationships, and ensure coordinated account management in line with the rules of engagement.
• Execute the sales strategy for the Minor Hotels within the market.
• Monitor the performance of account portfolios and sales figures, taking appropriate actions where needed.
• Maintain and develop RFPs in close collaboration with the National & International Sales Offices.
• Initiate and deliver Minor Hotels client events.
• Drive client retention for local and key accounts.
• Actively participate in local networks.
• Participate in the commercial meeting cycle and translate revenue analyses of the Minor Hotels within the market into effective sales activities

Tasks & Responsibilities for driving Conversion

• Analyse the current market situation and competitor landscape.
• Act as an extension of the Group Sales Office in converting pipeline MICE requests.
• Support the conversion of large Group and MICE requests.
• Serve as the first point of contact for all commercial matters involving Hotel Directors, Revenue Management and event organisers.
• Cross-sell the full Minor Hotels portfolio.
• Participate in sales calls with members of the on-property and/or off-property sales teams to successfully close business opportunities.
• Be present and visible for guests, clients and colleagues at key moments, including site inspections, commercial visits and events.

What Makes You a Great Fit

• Bachelor's degree in Commercial Management, Hotel Management or a related field.
• Minimum of 3 years' sales experience within the hotel industry, preferably with a luxury brand or international hotel chain.
• Experience with Lanyon, Hotelligence/TravelClick/Agency360, MiceView and TMS/SAP is an advantage.
• Proactive, positive and creative mindset.
• Excellent communication and interpersonal skills.
• Flexible attitude with a hands-on mentality.
• Client- and results-oriented.
• Stress resilient and able to perform well under pressure.
• Possession of a valid driver's licence.
• Fluent in written and spoken English; an additional language is considered an advantage.