Community & Partnerships Manager

Life tastes better with ice cream

With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest ice cream company leading the industry.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high-performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The role

The Corporate Affairs & Sustainability team has a critical role to play in The Magnum Ice Cream Company’s standalone journey – building trust with stakeholders through a compelling narrative and stories that bring our strategy and culture to life; brilliant channels that get the right news to the right person at the right time; excellent issue management and preparedness; a campaigning approach to communication working closely with our brands; and a focused, holistic ESG strategy that differentiates us with colleagues, customers and consumers. And while we’re corporate, we are proudly not corporate, and we take our work seriously, but we never take ourselves too seriously.

As a Community & Partnerships Manager, you lead and embed TMICC’s community agenda, ensuring it is strategic, focused and delivers tangible impact for society, the business and our brands. You own the development and delivery of community programmes, partnerships and investments, strengthening brand trust, supporting reputation and ensuring all activity is well governed, credible and aligned to business priorities.

What you'll be responsible for

Strategy & Leadership

• Define and evolve TMICC’s community and partnerships strategy, aligned with business priorities, ESG, Corporate Affairs, HR and Marketing.
• Provide senior-level advice and guidance to peers and leadership on community and social impact topics.
• Embed community impact across the business, ensuring it is integrated—not standalone—and use this to make the case for investment.
• Ensure corporate activations (e.g. Pride) are de-risked and advise on appropriate community partners/components.

Delivery & Impact

• Own end-to-end delivery of global/HQ community programmes, including partnerships.
• Support markets and brands to execute with freedom within a strategic framework so community activity ladders up into a clear, bigger impact while remaining locally relevant.
• Ensure initiatives are focused, scalable and deliver measurable outcomes.
• Drive robust impact measurement and ensure activities translate into tangible results for communities and society.
• Make sure donations and partnerships are delivered in line with the law, that there is a policy on who TMICC will and will not partner with, and ensure PR value is maximised.
• Set a policy, framework and budget for how emergency relief efforts to natural disasters and war are supported, in which markets, and with which partners.

Governance & Reporting

• Own community reporting and ensure integrity and alignment with ESG disclosures.
• Identify and manage regulatory and reputational risks related to community activities.
• Ensure strong governance, transparency and consistency across all initiatives.

Stakeholder & Partnership Management

• Build and manage strategic relationships with relevant NGOs, charities and partners.
• Act as the primary point of contact for community partnerships globally.
• Represent TMICC externally on community and partnership topics where relevant.

Employee & Customer Engagement

• Drive colleague engagement in community programmes, strengthening participation and connection, working with HR as part of our EVP.
• Partner with Marketing and Corporate Affairs to amplify impact in a credible and consistent way.
• Ensure all communication is clear, aligned and avoids over-claiming.

Team Leadership

• Build strong cross-functional relationships across ESG, Corporate Affairs, Marketing, HR and the wider business.

We're looking for someone who

• Has a minimum of 5 years’ experience, ideally within FMCG or brand-led businesses.
• Has a bachelor’s or master’s degree.
• Has a strong understanding of community investment and social impact principles, the NGO landscape and partnership models, and impact measurement and evaluation.
• Has experience working in a consumer-facing business and partnering with marketing to build partnerships and community programmes that are brand building.
• Has familiarity with ESG and social reporting requirements, including CSRD/social standards, reputational risk management and issue sensitivity, ethical storytelling and responsible communications.
• Has proven ability to set strategy and deliver programmes at scale.
• Has a solid understanding of governance, partnerships and impact measurement.
• Can operate with credibility at senior level and influence across a matrix organisation.

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed—both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could.

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy, and if you’re excited to continuously learn and challenge how we work, using digital, data and new thinking to push us forward.

• Roles with real accountability and visible impact.
• Freedom to move fast, experiment and challenge how things are done.
• Continuous learning and development as the business grows.
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.