Technology Product Manager - Next Generation Payments Platform, FinTech

Role Description

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere.

We want to make it easy for everyone, anywhere in the world, to pay for their travel or do business with our platform – whenever and however it’s convenient for them.

Our FinTech business unit – with teams in Amsterdam, London, Shanghai and Bangalore – develops new products and drives innovation to help us continue removing financial friction from the travel process. That makes buying and selling travel-related products and services simpler for both travelers and partners.

Our FinTech unit is scaling fast. Across multiple internal payments verticals (e.g. Customer Experience, Partner Experience etc.), we already have quite a few services, holding multiple flows and are probably going to double the functionality with upcoming projects.

Dealing with money comes with a big responsibility. As FinTech, we believe that the only way to scale to achieve a North star FinTech vision is to invest in building the best cloud journey for our developers. There are a lot of uncovered opportunities in the existing setup, and we are looking for a person passionate about turning them into reality for the benefit of our business.

As a Tech Product Manager, you’ll work together with several product and engineering teams to understand their business flows and the current challenges of our developers. Using your experience and knowledge, you will focus on supporting developers in their cloud journey and optimizing time to market for new features and services.

You will drive the product vision, direct strategic initiatives and create product roadmaps in collaboration with your product teams and main stakeholders.

Key Job Responsibilities and Duties

• Establish the strategic product vision and roadmap for some of the products facilitating the modernization of Booking's payment infrastructure, which manages an annual transaction volume exceeding €70 billion
• Prioritize your backlog to maximize the impact of said products
• Define OKRs, manage expectations, identify risks and drive mitigations
• Drive the delivery of the product roadmap, managing risks and dependencies
• Work closely with developers, SREs, product and engineering teams, (Senior) Engineering Managers and directors to gather new requirements, create solutions, plan deliveries, and drive adoption
• Perform external market analysis, including commercial and open source options, to evaluate emerging trends, technologies, and practices and make buy vs build decisions

Qualifications & Skills

• Experience with cloud platforms, especially AWS, microservices, and complex systems in production at scale; prior experience with highly regulated settings is an advantage
• 3+ years of technical Product Management experience in an Engineering, Technology Strategy, or Developer Advocate role
• Prior experience with credit card payment systems or knowledge of PCI DSS requirements and compliance is an advantage
• Ability to define the ideal cloud journey for FinTech use cases and products and set a realistic plan with clear prioritization
• Comfort navigating ambiguous settings, investigating options, and bringing clarity to engineering teams and leadership
• Willingness to learn new technologies and continuously apply existing and new technical knowledge
• Interest in adopting context engineering and being an advocate for the safe and effective scaling of AI-powered SDLC

Benefits & Perks - Global Impact, Personal Relevance

• Annual paid time off and generous paid leave scheme including parent, grandparent, bereavement, and care leave
• Hybrid working, including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry-leading product discounts of up to 1400 per year for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
• Contributing to a high-scale, complex, world-renowned product and seeing the real-time impact of your work on millions of travelers worldwide
• Working in a fast-paced and performance-driven culture
• Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
• Promote and drive impactful and innovative engineering solutions
• Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
• Part-time and reduced working week opportunities may be considered, minimum 32 hours per week, subject to terms and conditions

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.