Senior Product Analyst (12 Month FTC)

V Just Eat Takeaway.com (JET) veríme, že všetko je možné. Sme popredné globálne online trhovisko na doručovanie jedla. Náš technologický ekosystém spája milióny aktívnych zákazníkov so státisícami partnerov po celom svete.

The opportunity:

Are you a strategic thinker with a passion for optimizing the "last mile" of logistics? Do you look at a courier’s mobile workflow and immediately envision the event-tracking architecture required to streamline their journey? We are seeking a Senior Product Analyst to lead the measurement strategy for our Courier App, ensuring that every interaction and delivery milestone is meticulously captured, analyzed, and leveraged to drive operational excellence.

In this role, you won’t just be pulling reports; you will be the architect of our courier data ecosystem. You’ll bridge the gap between engineering, product, and operations to ensure our logistics engine is powered by high-fidelity data, automated workflows, and a deep empathy for the person behind the handlebars.

(Please note: This is a 12 Month FTC position)

These are some of the key ingredients to the role:

• Measurement Architecture: Design and implement comprehensive measurement plans for our front-end courier experience using tools like Snowplow or Google Analytics 4.
• Tracking Implementation: Partner with engineers to define event schemas and ensure front-end tracking is robust, scalable, and accurately reflects the courier’s real-world journey.
• Holistic Deep Dives: Go beyond the front-end. You will perform deep-dive analyses by merging app-tracking data with backend operational data sources (e.g., dispatch logs, routing efficiency, payment systems) to identify friction points.
• Analytics Engineering & Orchestration: Leverage Airflow to orchestrate data pipelines and maintain version-controlled workflows via GitHub, ensuring data reliability and reproducible research.
• Experimentation Leadership: Own the end-to-end experimentation such as A/B testing, etc. You’ll design experiments, calculate sample sizes, and perform causal inference to determine what truly moves the needle.
• Agentic Workflow Automation: Explore and implement Agentic AI workflows to automate routine analysis, anomaly detection, or courier feedback categorization, keeping the team focused on high-impact strategy.
• Visual Storytelling: Build and maintain sophisticated, executive-level dashboards in Tableau that track the health of the courier experience and logistics performance.
• Champion the Courier Voice: Act as the analytical advocate for our couriers. You will use data to highlight pain points in their daily workflow, ensuring the "Courier Voice" is a primary driver of the product roadmap.
• Data Governance & Privacy: Ensure all tracking and data collection methods are strictly compliant with GDPR and local privacy regulations.

What will you bring to the table?

• Strong experience in Product Analytics, with a heavy focus on mobile app environments (logistics or gig-economy experience is a massive plus).
• Expertise in Snowplow, Google Analytics, or similar event-level tracking tools.
• Advanced SQL skills and data visualization mastery in Tableau.
• Experience with Airflow for orchestration and GitHub for collaborative development.
• Proficiency in Python or R for statistical analysis and causal inference.
• Modern AI Skills: Familiarity with or curiosity about Agentic workflows and leveraging AI to scale analytical impact.
• Experimentation Rigor: Proven track record in running experiments, A/B testing, and other methodologies, including network effect interference and how to mitigate it through advanced testing designs.
• Regulatory Knowledge: A strong grasp of GDPR principles and how they apply to user tracking and data retention.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.