Renewal Account Manager

Opportunity to help shape what’s next in cybersecurity

Palo Alto Networks is united by a shared mission—to protect our digital way of life. The company focuses on innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Employees are encouraged to contribute ideas, collaborate closely, and help shape the future of cybersecurity.

Palo Alto Networks is seeking a seasoned Sales specialist to support continued growth in its customer base. The Renewal Account Manager is based in the Amsterdam office, reports to the Manager, EMEA Renewals, and primarily focuses on French-based accounts, with the possibility of covering a broader EMEA customer base. If you have the necessary skills and are ready to strive for excellence among a high-performing team, this role offers the opportunity to contribute to customer retention and growth in a fast-paced environment.

Job Role

• Manage an assigned territory or district based on business needs and management directives, focusing on quoting, forecasting, and booking renewal contracts.
• Drive reduction in customer churn.
• Improve on-time renewal rates.
• Identify upsell, consolidation, and term extension opportunities.
• Assess customers' current accounts to evaluate effectiveness, identify evolving business needs, and collaborate with internal teams to deliver cross-platform solutions.
• Provide accurate and timely renewal forecasts using SFDC and other required tools on a weekly, monthly, and quarterly basis.
• Demonstrate enthusiasm, confidence, and the ability to clearly communicate the company’s mission, value proposition, and business opportunities.
• Proactively follow up and coordinate with Field Sales, Sales Managers, Inside Sales, Channel Partners, and End Users to drive expansion and add-on business.
• Build and maintain strong, productive relationships in a fast-paced, performance-driven environment.
• Own the full renewal sales cycle, from quote generation and stakeholder collaboration to opportunity closure.
• Maintain consistent communication with Sales Account Managers to ensure alignment on customer needs, status updates, and support broader opportunity development.

Qualifications

• Experience managing a customer base in EMEA; a track record with UK&I-based clients is strongly preferred.
• 3+ years of success in Sales, Subscription Renewals, Customer Success, and/or Support Contract Management.
• Demonstrated ability to quickly learn new technologies, adapt to evolving business needs, and apply strong analytical thinking to solve problems.
• Passion for sales with a consistent history of meeting and exceeding targets.
• Excellent time management, organization, and interpersonal communication skills.
• Skilled in building complex quotes involving non-standard product configurations.
• Proficient in Salesforce for forecasting and CPQ (Configure, Price, Quote) tools for generating accurate quotes.
• A proven track record of strong sales performance and accurate forecasting.
• In-depth product knowledge across relevant offerings.
• Exceptional communication and presentation skills.
• Advanced proficiency in sales systems, forecasting tools, and quoting processes.

Immigration sponsorship is not available for this position.