Communication Officer

EMA is creating a Reserve List for a Communication Officer to join a collaborative and ambitious team that translates complex scientific work into clear, engaging content that supports public and animal health.

We are looking for someone passionate about storytelling and motivated by the mission of protecting public health through accessible, impactful communications.

In this role, you will help shape strong narratives and translate them into multi-platform content, support public health campaigns, experiment with new formats and help us better understand audiences and trends to strengthen trust in science and empower people to make informed health decisions.

About this job

• Support the implementation of communication strategies and initiatives that contribute to EMA’s priorities and address stakeholder needs.
• Plan, produce, coordinate and publish engaging, user-centred content, ensuring best practices and alignment with corporate messaging and branding.
• Contribute to multi-channel communication campaigns, including co-creative initiatives with stakeholders and evaluation of impact.
• Deliver day-to-day communication activities, including research, drafting, review and publishing tasks, monitoring trends and performance, and reporting insights for evidence-based decisions.

Eligibility criteria

To be eligible for consideration for this position, you are required to meet the following general and specific eligibility conditions:

General conditions:

1. Enjoy full rights as a citizen of a European Union Member State, Iceland, Liechtenstein, or Norway.
2. Have a thorough knowledge of English (at least level C1) and a satisfactory knowledge of another official language of the European Union (at least level B2).
3. Have fulfilled any obligations imposed by applicable laws concerning military service.

Specific conditions:

1. A level of education which corresponds to completed university studies of at least three years attested by a diploma that must have been obtained by the closing date of this vacancy notice.

You will need to have

Experience:

• At least 2 years relevant professional experience related to the roles and responsibilities outlined in the vacancy notice.
• Professional experience from a communication role in an English-speaking communication environment, ideally in a regulatory, medical or scientific field and in an international context.
• Experience of and knowledge of good practices in one or more of the following areas: web editing and management; media relations; social-media management.

Skills and knowledge:

• Writing skills in English, with a proven ability to rework complex concepts into clear, organised and engaging content.
• Proficient in MS Office suite.

Competencies you need to have

Sub-family competencies:

• Understanding business context — Intermediate
• Corporate communication — Advanced
• Applied knowledge — Intermediate

Grade competencies:

• Adaptability and agility — Intermediate
• Coping with pressures and setbacks — Intermediate
• Analysing and problem solving — Intermediate

Core competencies:

• Ethics and integrity — Intermediate
• Team collaboration — Intermediate
• Customer centricity — Intermediate
• Results orientation — Intermediate
• Communication — Intermediate
• Cross-cultural sensitivity — Intermediate
• Continuous learning and self-development — Basic

Nice to have

Experience:

• Applying a range of communication tools and methods, such as social media platforms, influencers, articles and speech writing, video, and AI-supported content creation tools, in a professional context.
• Monitoring communication performance metrics and preparing basic analytics summaries to inform evidence-based content planning.
• Working in a multicultural environment.

Skills and knowledge:

• Knowledge of science communication principles.
• Knowledge of EU pharmaceutical legislation.

Conditions of employment

In principle, the Agency offers a five-year renewable contract. Contracts of a shorter duration may be offered to candidates. The successful candidate will be required to relocate to the Netherlands to take up duties.

Who we are

Serving a population of 500 million citizens, we promote and protect public animal health in EU Member States, as well as the countries of the European Economic Area, by ensuring that all medicines available on the EU market are safe, effective and of high quality.

What we offer

• Meaningful work contributing to protecting the health of every individual and animal in Europe within a multinational, multidisciplinary team.
• Development opportunities such as internal mobility, mentoring, peer coaching, and a career reflection programme.
• Work-life balance through flexible working arrangements, teleworking, generous annual leave, and official holidays.

Benefits

• In principle, an initial 5-year renewable contract with a competitive monthly national tax-free salary and household and children’s allowances, where applicable.
• Privileges including expatriation allowances for expatriate staff, education allowances where appropriate, and additional home leave.
• Relocation assistance.
• Excellent health insurance scheme and social benefits.
• Retirement Pension Plan.