Chief of Staff Logistics

As Chief of Staff Logistics, you are the strategic engine behind the scenes of bol’s logistics leadership team (LSvb). You translate strategy into execution, ensure alignment across complex initiatives, and enable fast, well-informed decision-making. You act as the trusted partner to senior logistics leadership on topics across fulfilment, delivery, strategy, and partners. We improve the experience of millions of customers and partners not by being in the spotlight, but by making sure everything behind it runs seamlessly. In this setup, the role is designed as a full, clear workload with room to grow on complex topics, with the seniority to be a true sparring partner to the MT.

How do you make our customers happy?

By ensuring that our logistics organization runs with clarity, focus, and momentum.

The biggest challenge

Your role is to create clarity and drive progress in a highly dynamic and cross-functional environment.

You’ll connect the dots across strategy, operations, and stakeholders by turning input from many teams into clear priorities, decision-ready materials, and actionable plans. This includes facilitating leadership processes (OKRs, QBRs, reporting), aligning stakeholders, and ensuring follow-through on the most critical logistics topics. You do this while being reliable under pressure, delivering high-quality output on short timelines, and influencing through alignment rather than hierarchy.

What you will do as Chief of Staff Logistics

Reporting to the Head of Logistics Strategy & Carrier Partnerships, you’ll operate at the heart of the logistics organization and work closely with the LSvb MT.

• Drive and continuously improve the LSvb strategic cadence by driving OKR cycles, QBRs, goal setting, and period reporting from preparation through execution, ensuring high-quality inputs, sharp MT discussions, and clear, actionable outcomes while ensuring alignment between ambition, targets, and execution.
• Prepare, structure, and facilitate MT meetings, steering the conversation toward clear priorities and trade-offs, proactively proposing highlights and challenges.
• Ensure disciplined follow-up on decisions, with clear ownership and execution tracked until outcomes are delivered.
• Enable senior leadership effectiveness by crafting presentations, talking points, and strategic communications that are concise, compelling, and decision-ready by translating complex and fragmented input into clear internal and external narratives.
• Act as a proactive sparring partner to senior stakeholders, independently shaping proposals and recommendations based on context and strategic priorities. This includes identifying risks, dependencies, and opportunities early, enabling leadership to make timely and well-informed decisions.
• Own cross-functional logistics programs (e.g. Women in Logistics) from idea to impact, aligning stakeholders, managing dependencies, and ensuring measurable results are delivered to move them from fragmented efforts to coordinated outcomes.
• Strengthen a connected logistics community by coordinating and improving team meetings and leadership sessions as the central point of contact.

Why you can make a difference

Your impact is direct: better alignment, sharper decisions, and faster execution across the logistics domain. You combine structure with judgment: you can keep a leadership rhythm running smoothly and improve the substance and decisions inside it. You translate messy input into crisp narratives, steer groups toward decisions, and ensure follow-through. You are the backbone of the LSvb management rhythm: preparing meetings, steering discussions to the right outcomes, and ensuring decisions are translated into action. If done well, the organization feels aligned, leadership meetings are sharp and effective, and strategic priorities actually land in execution.

3 reasons why this is (not) for you

Strategic connector

You naturally connect topics, teams, and ideas to bring structure where others see complexity.

Trusted operator

You are reliable under pressure and deliver high-quality output on short timelines.

Influencer without authority

You drive progress through alignment and influence rather than hierarchy.

This role may be less suitable if

• You prefer visible ownership over behind-the-scenes impact.
• You are not bothered by unclear ownership or incomplete follow-up.
• You prefer predictable work over a dynamic, ever-changing agenda.

Where you'll be working

You’ll operate at the centre of bol’s logistics organization, working closely with senior leadership and teams across fulfilment, delivery, strategy, and partners. You’ll be part of an ambitious environment that continuously evolves — from scaling fulfilment to optimizing carrier partnerships and shaping the future of last-mile delivery in the Netherlands and Belgium. You will report to the Head of Logistics Strategy and be part of the Logistics Strategy team.

Perks of having a blue heart

• 29 days to recharge
• Travel costs: Public transport, car, parking & charging covered
• Pension plan: 75% premium covered
• Annual bonus: Based on sustainability goals