Damage & Fraud Expert

Take ownership of the incidents behind the ride and help us build the smartest damage and fraud operation in shared mobility.

As our Damage & Fraud Expert, you'll be responsible for the end-to-end management of vehicle damage cases and insurance claims. You will work closely with our Operations, Support and Finance team, as well as external insurers, repair partners and legal stakeholders, to ensure incidents are handled efficiently, fairly and cost-effectively.

You're reporting into the Damage & Fraud Manager. You will play a key role in reducing claim costs, improving recovery rates and building scalable processes.

The role

• Own every complete damage and insurance claim from incident reporting to resolution.
• Assess and investigate vehicle damage cases, determining liability and recovery opportunities.
• Manage communication with insurers, brokers, legal partners and third parties.
• Monitor and optimize claim recovery rates and claim handling costs.
• Analyze incident trends and identify opportunities to reduce damages and operational risk.
• Develop and improve policies, procedures and reporting related to damage and insurance management.
• Support Operations and Support teams with complex damage cases and customer disputes.
• Ensure accurate documentation and compliance with insurance requirements.
• Build dashboards and reporting to provide visibility into claim performance and risk exposure.
• Act as the internal subject matter expert on insurance, liability and claims management.

Requirements

• You have 0-3 years of experience in insurance, claims handling, damage assessment, fleet management or a related field.
• You have a very keen eye for detail while being on top of the game with managing stakeholders.
• You enjoy improving processes and using data to identify opportunities.
• You communicate clearly and confidently, both in Dutch and English.
• Experience in mobility, automotive, logistics or fleet operations is a strong plus.

How you benefit

• Sports lessons & tournaments paid by Check
• FitCheck program
• A Check Out Day once per 2 weeks when work allows
• Work remotely for 2 weeks per year
• Work on company goals during a workation with colleagues at Empowr
• Unlimited mental support
• €2000 learning budget to grow your competencies
• An inspiring HQ with free lunch, drinks and play area
• Free train trips and the option to upgrade to first class
• Check Credits to travel the easiest way around town
• Our own Check's Chef for the best meals, coffee, snacks & bites

Competencies

Problem-solver

You foresee problems and use creative thinking and support from others to solve them.

Communicator

You find mutual understanding within the team by listening, asking, and shifting perspective.

Decision-maker

You make effective decisions for uncommon situations with confidence, and suggest improvements.

Deliverer

You prioritize your work to meet deadlines efficiently, while controlling costs as much as possible.

Leader

You ensure smoothness of one or more small but important existing processes.

About Check

Check is a fast-growing shared mobility platform.

We do this by introducing new and smart forms of mobility. Our shared e-mopeds, cars and e-bikes are available in cities throughout The Netherlands.