Sales Specialist-Benelux

We are looking for a detail-oriented and proactive Sales Specialist to support daily sales operations and customer-related processes within the Commercial function.

This role focuses on supporting sales execution, maintaining accurate customer data, coordinating order and account-related activities, and ensuring smooth internal processes that enable business growth.

The role is ideal for someone who is organized, responsible, and interested in developing within a sales-driven and customer-focused environment.

About BYD

We are looking for talent that connects with the mission to build a zero-emission future and wants to create positive impact by joining a diverse and dynamic team.

BYD is a leading high-tech multinational operating in IT, automotive, new energy, and rail transit. As a global pioneer in New Energy Solutions, BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Its main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems, other new energy products, and related after-sales services.

About the Role

Key Responsibilities

Sales Operations & Customer Management

• Maintain and update customer information across internal systems to support sales activities.
• Support Key Account related processes, including order placement, app activation, warranty activation, and other sales-related workflows.
• Assist in tracking order status, ensuring timely processing and delivery coordination.
• Ensure all customer and sales-related documentation is properly recorded and maintained.
• Provide basic support to the sales team in daily operations and customer follow-ups.

Sales Governance & HQ Support

• Support HQ reporting requirements, including sales-related reports, major sales event records, ESG data collection, and internal control documentation.
• Assist in preparing and submitting internal approval documents related to sales activities.
• Handle system and account access applications to support sales operations.
• Ensure all sales processes comply with internal control and company policies.

Fleet Administration Support

• Maintain fleet registration records and related documentation.
• Support vehicle model addition and deletion processes.
• Coordinate internal application procedures, transportation arrangements, and vehicle registration follow-ups.
• Assist with periodic fleet inventory checks.

General Support

• Provide administrative and operational support to the team.
• Assist in coordinating cross-functional communication to ensure smooth execution of sales activities.

Skills, Qualifications, and Experience Required

• Bachelor’s degree preferred.
• 1–2 years of relevant work experience preferred.
• Fluent in Mandarin Chinese and English, written and spoken.
• Strong attention to detail and structured working style.
• Responsible, organized, and comfortable handling routine tasks.
• Ability to work in a compliance-driven environment.
• Valid driver’s license preferred.