Senior Financial Accountant

Help build a scalable, future-ready finance function that powers safe and fair live event experiences for millions of fans worldwide.

Job description

TicketSwap is on a journey to become the world’s favourite platform for fans to buy and sell tickets. We have already reached more than 19 million users across 42 countries, with a clear mission to make ticket resale safe, fair and easy.

As we continue to grow across markets, products and partnerships, our Finance team is becoming increasingly important in helping the business scale in a controlled, efficient and forward-looking way. We are now looking for a Senior Financial Accountant to join the team and help us build a finance function that is ready for the next stage of growth.

Are you ready to help shape how finance operates at one of the world’s fastest-growing live event marketplaces? Read on to find out more! 👇

What You’ll Do

As Senior Financial Accountant, you will play a key role in ensuring the accuracy, reliability and integrity of TicketSwap’s financial information. You’ll work closely with the Financial Accounting & Operations team, FP&A, and colleagues across the business to help us scale in a smart, sustainable way.

This is not a role where you simply process transactions and follow existing steps. We’re looking for someone who takes ownership, spots opportunities to improve processes, and helps us build smarter and more scalable ways of working. That includes better documentation, stronger controls, more automation, and thoughtful use of AI and new systems where they can reduce manual work and improve quality.

Your responsibilities will include:

• Own key parts of the month-end, quarter-end and year-end close processes, including journals, accruals, reconciliations and balance sheet substantiation
• Help ensure the balance sheet and P&L are accurate, complete, well understood and supported by clear documentation
• Contribute to statutory reporting and audit processes, including preparing audit support and responding to auditor queries
• Act as a trusted reviewer for key accounting areas, helping ensure work is complete, accurate and appropriately documented before close or audit review
• Take ownership of assigned accounting areas, entities or processes, applying sound judgement to both recurring and non-recurring transactions
• Support operational finance processes such as accounts payable, accounts receivable, expenses, payments and partner-related flows
• Identify risks, gaps or inefficiencies in finance processes and work with the team to resolve them
• Help strengthen financial controls, improve process documentation and build more scalable ways of working
• Work with Finance, FP&A, Product, Engineering and Operations where financial processes intersect with systems, data or platform flows
• Identify opportunities to reduce manual work and improve accuracy through automation, tooling, AI and better process design
• Support colleagues within the Finance team by sharing knowledge, reviewing work where relevant, and contributing to a culture of ownership and continuous improvement

About You

We’re looking for someone who combines strong accounting fundamentals with curiosity, ownership and a desire to improve how finance works.

You may be a great fit if you have:

• Strong experience in financial accounting, ideally gained across audit, industry, or a combination of both
• Experience with month-end close, reconciliations, journals and financial reporting
• A strong understanding of accounting principles and the ability to apply judgement in practical situations
• Experience working with auditors or preparing audit support
• A process improvement mindset, with examples of improving ways of working rather than simply maintaining them
• Comfort working in a fast-moving, international or scaling environment
• Strong attention to detail, combined with the ability to see the bigger picture
• Clear communication skills and the ability to work well with both finance and non-finance colleagues
• A proactive, structured and solutions-oriented way of working
• Interest in automation, systems, AI and the future of finance

Experience in a marketplace, platform, payments, SaaS, e-commerce or high-volume transaction environment would be a plus, but isn’t required.

This role could be a strong fit if you’re currently working in audit and looking to move closer to the business, or if you already have industry experience and are looking for a role with more ownership, complexity and impact.

Why You’ll Love It Here

• Be part of an international platform with a clear mission and strong brand
• Join a Finance team with real opportunity to shape processes, controls and systems
• Work in a business with high transaction volumes, multiple markets and interesting accounting challenges
• Help build a modern finance function that uses automation, AI and better tooling to scale
• Work closely with experienced finance leaders and cross-functional teams
• Take on meaningful ownership in a growing company

At TicketSwap, Finance is not just about closing the books. It’s about building the foundation that helps the business grow safely, efficiently and sustainably.