Lead Demand & Supply Planner, EEMEA

Job description

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Position summary:

The Lead Demand & Supply Planner EEMEA is the primary team member responsible for connecting the demand and forecasting needs of the ProCare EEMEA value stream to the greater Stryker Supply Chain. They will also oversee and support the daily functions of the team, set long-term targets, and guide the strategic direction of the supply and demand planning responsibilities at a regional level for ProCare EEMEA. This role promotes alignment by understanding and communicating customer needs and requirements throughout the organization.

Essential duties & responsibilities:

• Develop and implement ProCare EEMEA’s demand and supply strategy for spare parts, repair/replace, tooling, loaners, and external repairs.
• Manage and oversee ProCare EEMEA’s supply and demand planning process.
• Lead and support continuous improvement projects.
• Partner with Field Service and Workshop teams to improve processes and drive efficiencies.
• Participate in workshop and field service weekly huddles.
• Collaborate with EEMEA, European and US Operations, Sourcing and Demand teams to make effective supply chain decisions.
• Communicate and monitor key performance indicators to leadership, as well as other metrics that provide accurate insight into the health of the business.
• Continue to develop key operational metrics that promote visibility and performance.
• Work with key stakeholders across ProCare EEMEA to identify learning and improvement needs and ensure that the standard of delivery is in line with divisional best practice.
• Partner with Country Dual Hats, Managers and Frontline teams to develop improvement plans and influence change management.
• Develop front-line problem-solving capability and coach managers on how to develop talent in their teams, creatively applying coaching tools and techniques.
• Serve as an SME in Lean Sigma tools and techniques, including value stream mapping, 6S and workplace organization, visual management systems, flow manufacturing, pull systems, line balancing, standardized work, PDCA, and FMEA.
• Support NPL and EOL activities for initial setup and last time buy.
• Maintain strong relationships and communication with US and OEM teams.
• May directly manage other employees working in ProCare Supply Chain and offer guidance and mentorship to other Supply Chain employees across EMEA.

Education & special trainings:

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related subject.
• Lean / Six Sigma and Supply Chain certifications preferred.

Qualifications & experience:

• Fluent in English.
• 4+ years of related experience within supply chain.
• Experience operating within a global, multi-divisional supply chain.
• Manufacturing management, buying, demand planning, and production planning experience preferred.
• Knowledge of continuous improvement and cost reduction methodologies.
• ERP knowledge preferred.
• Strong Microsoft Office skills required, particularly Excel. Power BI is a plus.
• Self-starter, highly motivated, detail-oriented, result-oriented, and able to identify problems and recommend or take appropriate actions to solve them.
• Ability to analyze data, identify potential issues, and make solution recommendations.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes.