Product Management Senior Analyst

Job Description

In our Service Supply Chain business, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle: Plan, Deliver, and Recover. In this role, you will partner with business development and act as a Business Subject Matter Expert (SME) to help build resilient solutions that will enhance our clients' supply chains and customer experience.

You Are:

Across Accenture’s Aftersales Supply Chain Management offering, we reinvent how our clients plan, deliver, and recover service inventory. To support our vision for a circular, autonomous, and resilient aftersales supply chain, we are looking for a Senior Product Management Analyst to strengthen how our proprietary technology products are defined, delivered, and adopted. This role sits within our Product Management team.

You are someone who can strengthen how proprietary technology products are defined, delivered, and adopted, and who thrives at the intersection of product management, engineering, and operations.

You will work at the intersection of product management, engineering, and operations—helping transform supply chains from disconnected, linear, and static processes into circular, autonomous, and dynamic solutions. In this role you will help improve how we deliver and ensure our products work in practice.

If you are not afraid to cut through ambiguity and ask “why,” you’re motivated by creating clarity and standardization, and if you're driven by tangible improvements across teams, this role is for you.

The purpose of this role is to improve how work moves from idea to delivery and into operations while growing excellence across the lifecycle. This includes defining standards, identifying gaps, and driving improvements that reduce rework and increase adoption. You are expected to take ownership of problems, challenge misalignment, and follow through until issues are resolved.

The Work:

• Strengthen Requirements and Release Governance: Define what “ready” looks like before work progresses across Sales, Product, and Delivery, and identify gaps in requirements, solution alignment, and delivery readiness. Create practical structures that reduce rework, improve clarity, and make risks and dependencies visible early.
• Drive Product Excellence in Development and Delivery: Challenge unclear problem statements, documentation, and planning. Support teams in moving from activity-based to outcome-based thinking with clearly measurable impact. Help establish consistent ways of working across product teams geared toward key metrics of operational excellence.
• Improve product adoption and operational performance: Help close the gap between what is built and how it performs in reality. Identify where adoption breaks down across delivery and operations. Improve onboarding, training, and understanding of product capabilities, capture recurring issues in rollout and delivery, and feed them back into Product.
• Align key stakeholders to set the product team up for success: Align Product, Engineering, and Delivery on capabilities, constraints, and expectations. Make trade-offs explicit and challenge misalignment. Ensure consistent understanding of how the product should be used and delivered, and establish the processes needed for successful handoffs.
• Support commercial product insights and decisions: Structure performance data and insights to ensure products are delivered profitably. Monitor product costing and support monetization decision-making with clear, structured input.