Process Advisor (ID)

We have an exciting opportunity for you to join our team as a Process Advisor at Federal Express Corporation EU.

Description

Provides technical expertise and advice to senior/executive management on current and emerging systems trends, practices, opportunities and risks within area of expertise. Delivers analysis, interpretation and application of complex information in order to influence optimal business decisions. Leads high impact cross-functional projects and initiatives. Is future oriented and drives strategic planning. Influences and supports cross-functional project teams in order to achieve optimal results for the business.

Who we are:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. Our team’s day-to-day work is invaluable in delivering an outstanding experience to customers. 530,000 team members strong, we are as diverse as the world we serve.

What you will be doing:

Research and analysis

• Source data and information from internal or external subject matter experts as required.
• Determine and drive the divisional need for research as well as methods and procedures to be used.
• Conduct systematic in-depth research and analysis into issues of varying complexity within the technical or technological area of expertise.
• Initiate, define and lead the development and communication of effective reports to key stakeholders, including executive and senior management.

Technical expertise

• Develop and maintain broad and in-depth knowledge of relevant FedEx standards, external requirements, including US/EMEA regulations, and current or emerging system trends and best practices within the area of expertise.
• Provide strategic advice on complex or unique issues.
• Develop new or innovative solutions to diverse, high-impact, complex problems.
• Conduct detailed analysis and wider research, interpret complex information and generate recommendations to support strategic, divisional or corporate goals.
• Develop initiatives, proposals and business cases within the area of expertise.
• Act as subject matter expert and share knowledge with peers and management.

Maximising opportunities

• Proactively identify and analyse risks, opportunities and constraints within the area of expertise.
• Evaluate and present recommendations and actions, driving management decisions in high-impacting cost yield management areas.
• Lead and/or contribute to implementation to ensure results are realised.

Project management

• Lead high-impact, divisional and corporate-level projects and initiatives.
• Manage cross-functional project teams and involve internal and external SMEs as required.
• Seek commitment from senior and executive management to project goals.
• Complete post-implementation reviews to identify lessons learned and recommend corrective actions.

Processes and procedures

• Develop and communicate tools and processes for use by the wider business within the area of expertise.
• Recommend improvements to processes as required.
• Develop, communicate and enforce department policies and procedures.

Planning

• Identify, initiate and drive goal-setting and planning activities.
• Coordinate cross-functionally and across divisions to validate, negotiate, consolidate and communicate goals.
• Develop and present business plans for the division or complex regional areas to senior and executive management.
• Critically review business cases and plans across regions and divisions and identify leverage opportunities and cross-project dependencies.
• Advise the Senior and Executive team of trends, changes and developments within the area of expertise, along with recommended actions.

Compliance

• Ensure ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements.
• Review policies or standards to ensure compliance or design new policies and standards if appropriate.

Alignments

• Build and develop effective relationships with senior and executive management to influence optimal business outcomes and with other departments to achieve set goals.
• Maintain external alignments with customers, relevant subject matter experts or external bodies as required.
• Represent the company in external organizations.

What do you bring with you:

• Excellent financial and business acumen
• Project and delivery management
• Communication skills
• Analytical and problem solving skills
• System and process expertise
• Excel, Power BI and AI skills
• Change management

What do we offer:

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities