IT Hardware Asset & Supply Chain Logistics Specialist

Are you excited to be part of our dynamic team where business meets technology? Driving Rituals' growth through innovative tools within our Tech & Data department.

Our business is growing rapidly on a global scale. To support continued global growth, we are looking for an IT Hardware Asset & Supply Chain Logistics Specialist.

In this role, you will ensure that all IT hardware across our global operations is planned, sourced, delivered, and managed effectively throughout its full lifecycle. From capacity planning and procurement to warehousing, distribution, returns, and disposal, you play a key role in keeping our operations running smoothly.

You will support the delivery of hardware to our stores during openings, relocations, and incidents, as well as to our global offices and new joiners. You will work closely with external vendors and suppliers, and internally with Procurement and the Enterprise IT team.

This role reports to the Head of Project IT.

Meet the team

Tech & Data is the technology department of Rituals. Within this department, the Enterprise IT team enables our global offices and retail operations with the tools and systems they need to succeed.

In this newly created role, you have the unique opportunity to shape the future of our technology operations and support Rituals’ continued global growth.

What you will do

• Define and maintain optimal stock levels across warehouses and depots, ensuring availability for store openings, incidents, and lifecycle projects
• Own the lifecycle of hardware assets, from introduction to disposal, and ensure alignment with suppliers and stakeholders
• Design and optimize depot, hub, and warehousing strategies, including considerations for international tax regulations
• Manage hardware assets in ServiceNow (HAM) and ensure CMDB accuracy across stores and warehouses
• Monitor and improve logistics processes to increase efficiency and reliability
• Document, analyze, and continuously improve hardware and IT processes
• Create insights and reporting on KPIs such as shelf life, order time, and shipping performance
• Advise on process improvements that enhance operations for stores, suppliers, and internal teams
• Contribute to sustainability initiatives by reducing shipments and enabling second-life use of hardware

Bring all of you

• Analytical, detail-oriented, and naturally curious
• A strong problem-solver who thrives in a fast-paced environment
• Comfortable working with both technical and non-technical stakeholders
• A team player with a pragmatic mindset and a good sense of humor
• Cost-conscious and driven to improve processes

Your profile

• Bachelor’s or Master’s degree in Business Administration or similar
• Experience in logistics, supply chain, or hardware asset management in an international environment
• Strong affinity with data analysis and process optimization
• Fluent in English; Dutch is a plus
• Experience working in Agile environments is a plus
• Familiarity with ServiceNow, Smartsheet, JIRA, and Confluence is a plus
• Experience in retail, supply chain, or ITIL processes is a plus

Location and Working Conditions

While flexible working is possible, a strong on-site presence is required to effectively engage with stakeholders and build relationships across teams.

Benefits of working at Rituals

• Unique opportunities for personal and professional growth
• Staff discount on Rituals products
• Attractive bonus
• Flexible working hours tailored to your personal rhythm
• Company & team events