Senior Business Analyst – Supply Chain Planning & Forecasting

Are you excited to be part of our dynamic team where business meets technology? Driving Rituals' growth through innovative tools within our Tech & Data department.

As a Senior Business Analyst – Supply Chain Planning, you play a key role in shaping, scaling, and optimizing the digital backbone of our global supply chain. You help ensure that our planning landscape remains robust, future-proof, and capable of supporting rapid international growth, while continuously adding value through technology, data, and AI-driven insights.

With your strong analytical foundation, end-to-end process perspective, and ability to operate confidently at the intersection of business and technology, you enable smarter decision-making across Supply & Demand Planning and Sales & Operations Planning. You don’t just improve systems; you elevate how planning works across the organization.

The primary project we are currently working on, known as Crystal Ball, focuses on transforming our planning and forecasting landscape by implementing a scalable end-to-end planning solution (Relex). In this role, you will be at the heart of that transformation, working closely with Supply & Demand Planning, S&OP, and tech stakeholders to translate business needs into impactful solutions. This initiative is a key step in improving forecast accuracy, enabling smarter decision-making, and helping reduce logistics costs while supporting growth in existing markets and expansion into new ones.

What you’ll be doing

As part of the Tech & Data – Supply Chain Planning & Forecasting team, you collaborate closely with fellow Business Analysts, Product and Project Managers, and key business stakeholders. Together, you design, maintain, and continuously improve the planning solutions that support a complex, fast-growing, and international supply chain environment.

• Own and evolve core Supply & Demand and Sales & Operations Planning capabilities, ensuring continuity and innovation.
• Act as a trusted partner for business users, identifying opportunities and translating them into high-quality improvements.
• Bridge business and technology by articulating requirements and trade-offs to teams and software vendors.
• Guide vendors and partners to ensure solutions meet quality standards and align with long-term vision.
• Lead analysis and solution design for complex planning topics, including forecasting logic and integration flows.
• Manage stakeholder expectations through alignment, structured planning, and transparent communication.
• Contribute to cross-functional initiatives, including IT and data projects such as middleware integrations.

Bring all of you

You are high on energy, low on ego, and bring curiosity, ownership, and a sense of humor to your work. You enjoy navigating complexity, influencing without authority, and working in an international, fast-paced environment where change is constant and impact is tangible.

You bring:

• A bachelor's or master's degree, or an equivalent level of thinking and professional experience.
• At minimum 5 years of experience in supply chain planning, business analysis, or a closely related domain, with a strong analytical and problem-solving track record.
• The ability to engage confidently with both technical and non-technical stakeholders, translating complex topics into clear and actionable insights.
• Experience with planning tools such as Relex, logility or similar solutions (experience with Jira or Agile tooling is a strong plus).
• A solid understanding of Agile ways of working and cross-functional product or project teams, supported by strong stakeholder management capabilities, and resilience under pressure.
• A process-driven, end-to-end mindset, you look beyond individual systems and focus on the broader operational and data landscape, recognizing patterns and connecting dots across domains.
• Strong verbal and written communication skills in English, with excellent documentation skills.
• A proactive, curious, and collaborative attitude, with the confidence to challenge the status quo and help shape what’s next.

Benefits of working at Rituals

• Unique opportunities for personal and professional growth
• Staff discount on Rituals products
• Attractive bonus
• Flexible working hours tailored to your personal rhythm
• Company & team events