Junior Mid-Market Account Manager

Meltwater is looking for a high-energy, outgoing professional who thrives in client-facing environments and enjoys building strong relationships to join its ambitious team as a Junior Mid-Market Account Manager. In this role, you will take ownership of growing, managing and renewing a portfolio of valued clients. You will work with the Mid-Market portfolio, supporting a diverse and fast-paced customer base.

At Meltwater, we offer more than just a job; we offer a path for personal and professional development. You’ll thrive in an environment that values your input and encourages mentorship. You'll collaborate with experienced sales professionals and supportive leaders who are committed to helping you succeed.

What You'll Do

• Identify and actively pursue expansion opportunities within your client portfolio, and grow your client base by initiating upselling and cross-selling initiatives.
• Manage, renew, and foster long-term growth within your client portfolio.
• Develop customised account plans and strategies aimed at stimulating account growth.
• Collaborate closely with the Customer Success team to drive ongoing engagement and utilisation of our solutions.
• Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.
• Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.
• Monitor customer usage to identify growth opportunities and risks, proactively building strategic, client-centric relationships through regular check-ins and engagement.
• Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.

What You'll Bring

• A Bachelor's degree or higher is required for this role.
• Strong interest in building a career in client management and revenue growth.
• Proactive, results-oriented mindset with a willingness to learn.
• Strong communication and relationship-building skills.
• Excellent written and verbal communication skills in Dutch and English.
• Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 4 days a week.
• The ability to legally work in the country of hire is required for this position.

What We Offer

• Enjoy flexible paid time off options for enhanced work-life balance.
• Enjoy an 8% holiday allowance on your total earnings, encompassing bonuses and commissions, to enhance your overall compensation package.
• Stay fit conveniently with reduced gym membership fees within our office building, promoting a healthy work-life balance for all employees.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Seize ongoing professional development opportunities to elevate your career.

About Meltwater

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. We rely on our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our global culture creates an environment where employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.

We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.