Media Project Management - Client Lead

Media Project Management - Client Lead

This role is part of our Creative and Media team based in Rotterdam and Amsterdam. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients like Netflix, Reckitt, Foot Locker, Red Bull & Biscoff.

JOB PURPOSE

As Client Lead and Senior Project Manager, you’ll drive the team and oversee the execution of innovative media campaigns focused on SEO, SEA, social media, and programmatic advertising. Your leadership will empower the team to deliver outstanding results for our clients.

You know exactly what our customers need, even if they don't explicitly ask for it. You are good at making schedules, monitoring budgets and you enjoy meeting or even exceeding customer expectations together with the team.

As well as leading, guiding and motivating the team, the role includes identifying project scope, clarifying deliverables, anticipating needs, understanding timelines, and managing client and internal communication. As a PM you will be responsible for project managing complex and/or larger projects and will also need to be comfortable in the weeds - specifically helping to drive day to day deliverables.

KEY RESPONSIBILITIES

• Manage end to end media campaigns and projects (SEO, SEA, Programmatic advertisement, Social advertising), you make sure qualitative work is delivered on time
• Be the key contact for clients, an advisor who provides resources, and who addresses problems and solutions
• Assess working methods and processes, and make recommendations for improvement
• Overall responsibility for a team of project managers supporting our clients in maintenance of their digital madie projects and campaigns.
• Technical and disciplinary leadership of the team: Professional development of team members, training of junior & prof team members, identify potential and manage the team by setting clear objectives, managing performance and effectively coaching team members by providing clear feedback and guidance.
• Staff planning and development of the PM team - considering the individual workload and knowledge level.
• Independently plan, coordinate and execute/lead complex digital marketing projects and experience platforms.
• Deep understanding of customers' business, their requirements and expectations.
• Stakeholder communication (steering committees, management meetings, internal reconciliations, reporting)
• Conducting initial meetings with potential new customers, including project-specific proposal preparation and project controlling.

WHAT WE ARE LOOKING FOR

• Fluency in both English and Dutch
• Experience in leading a team or individuals
• Willingness to take responsibility as a team lead, actively accompany your team and projects and support as an escalation level in clients projects
• Solid experience in project management in digital marketing projects with excellent channel knowledge (SEO / Paid Social / Programmatic / Search / Affiliate etc)
• Someone who is strong in the development / optimisation of project and maintenance processes (agile and waterfall)
• Experience and/or affinity with project management tools such as Asana, Trello, Jira

WE OFFER

• A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year.
• 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.