Junior Hub Manager Almere

Job description

Peddler is on a mission to become the fastest and largest fully sustainable last-mile network in the Netherlands. Every day, hundreds of couriers navigate the streets of Amsterdam, The Hague, Rotterdam, and Utrecht on Peddler’s cargo bikes. Nationwide expansion is next, starting with twenty additional cities. By joining Peddler, you become part of a company that values sustainability and innovation, playing a key role in transforming last-mile delivery.

Your primary shift runs from 14:00 until completion (typically around 23:00). However, a flexible mindset is essential; you may occasionally need to align with morning operations to ensure seamless handovers and overall role success.

What you’ll do

Operational Excellence

• Take full accountability for shift performance, focusing on volume, cut-off adherence, scan accuracy, and productivity.
• Monitor daily metrics (throughput, errors) and oversee the end-to-end arrival and sorting process, including critical mid-afternoon peaks.
• Mitigate bottlenecks like staffing gaps or late arrivals and ensure strict adherence to SOPs for continuous improvement.

Team Leadership & Development

• Lead and coach a team of approximately 10 warehouse operators to ensure high performance throughout the shift.
• Conduct shift briefings (stand-ups) to align the team on priorities, volume expectations, and safety protocols.
• Provide real-time feedback, manage the onboarding of new hires, and foster a culture of accountability and quality.
• Recognise high-potential team members and develop future leads within the operation.

Communication & Stakeholder Management

• Serve as the primary point of contact between the DC, Mid-Mile, HQ, and city hubs.
• Deliver clear updates regarding daily performance, incidents, and improvement initiatives to our Area Lead.
• Proactively escalate critical issues and provide structured solutions to minimise operational downtime.

Job requirements

• A "lead by example" mentality with a strong presence on the warehouse floor.
• Professional fluency in English (B2 minimum); able to provide clear instructions to the team and concise updates to stakeholders. Dutch is a valuable asset.
• The ability to remain decisive and composed in a fast-paced, high-volume environment.
• Highly disciplined with the ability to manage competing priorities during demanding shifts.
• A proactive approach to safety, quality, and deadlines, with a drive to suggest and implement improvements.

At Peddler, we are always looking for ambitious individuals, from all kinds of backgrounds. Ideally, you will grow within the company from this role, thanks to your proactive, flexible, and service-oriented attitude, your hands-on mentality to contribute to our collective growth, and your commitment to efficiency in your own tasks.