Senior Supply Chain Specialist (m/f/d)

Join Novartis Technical Operations and help keep our global supply chain running smoothly and compliantly. In this role, you will coordinate critical Supply Operations activities across divisions and geographies, ensuring full GxP and regulatory adherence while creating real value for internal customers. From master data and material planning to logistics, warehousing and distribution, you will drive on time material availability, smart inventory and safety stock strategies, and reliable intercompany order fulfilment. If you enjoy solving complex supply challenges, improving processes, and delivering high quality outcomes in a fast paced environment, this is your opportunity to make a measurable impact.

About the Role

Key Responsibilities

• Set up and maintain complex local and global master data in a GxP environment, ensuring compliance with Novartis standards, processes, guidelines, business matrix, and SLA timelines; act as SME and support KPI reporting.
• Ensure end to end logistics, warehousing and distribution activities are executed on time, with high quality and efficiency, fully compliant with laws and supply chain policies; drive continuous improvement initiatives.
• Ensure material availability in line with the approved production plan through daily MRP oversight, BOM requirements analysis, and proactive management of exception messages.
• Manage and monitor purchase orders in the ERP system (including past due prevention), maintain MRP relevant data and material technical specifications, and execute operational buying where applicable.
• Coordinate inbound material flow by providing a load balanced dispatch list for Warehouse and Quality to meet production needs; manage supplier complaints and returns.
• Monitor supplier performance (Quality OTIF, lead time adherence), lead corrective action plans, and drive improvements to achieve delivery and service level targets.
• Execute order management for intercompany fulfilment (order completion monitoring, change requests, invoicing), support returns, rebates, and credit debit notes; set delivery priorities and act as SPOC for escalations.
• Ensure timely reporting of technical complaints, adverse events, and special case scenarios within 24 hours and support distribution of marketing samples where applicable.

Essential Requirements

• Degree or equivalent experience in Supply Chain, Logistics, Engineering, Business, or a related field.
• Proven experience in supply chain operations including planning, inventory management, logistics and transportation, warehouse management, and order management.
• Strong expertise in master data management and working with data quality KPIs (completeness, consistency, accuracy).
• Solid working knowledge of ERP and MRP driven processes; confident handling of day to day execution and exception management. Prior experience with D365 or SAP s4/HANA is an advantage.
• Good understanding of GMP requirements; familiarity with HSE standards in an operational environment.
• Strong data analytics and digital skills to support reporting, KPI tracking, and continuous improvement.
• Demonstrated operational excellence mindset with experience driving process improvements and supporting service level targets.
• High resilience with a structured approach to risk management, prioritization, and stakeholder coordination in a fast paced environment.
• Fluent English (written and spoken).

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives.