European Demand and Supply Professional

Canon EMEA is looking for an European Demand & Supply Planning Specialist in the DP&S Business unit.

Job Description

In this role you will be actively involved in processing orders in accordance with Canon guidelines and procedures. You will monitor forecasts of internal customers to provide a reliable interface of sales projections to suppliers; ensure that CENV delivers products that conform to customer order and delivery requirements; provide customers (National Sales Organizations, Regional Sales Organizations, Canon Europe Ltd and other departments) with key information required to manage their business activities; and monitor and coordinate the delivery process for DS BU controlled items in a main warehouse and satellite warehouses, including periodic replenishment activities.

As a specialist you will also handle assigned Canon Product Groups, suppliers, and customers according to existing agreements and policy; contribute to improving overall activities and service levels within European Demand and Supply Management; and coordinate return logistics and rework process activities.

Responsibilities

As a European Demand & Supply Planning Specialist you will be responsible for:

• Manage Demand & Supply balance properly to keep inventory at healthy level.
• Take initiative to adjust plans accordingly with related stakeholder when any deviation is found.
• Support daily activities related to NSO’s, DRBG RSO’s and other customers as well as assigned product groups.
• Accurately process all orders and ensure conformity of orders with policy, order completeness, correct product codes and use experience to avoid possible errors or problems.
• Ensure the delivery service levels in accordance with the customer requirements.
• Give accurate and supportive answers to questions from customers.
• Respond quickly and take appropriate action to monitor, track and communicate status of critical backorders.
• Claim and return logistics handling. Ensure that serial control number of return goods is properly handled in RMA to prevent discrepancy in Install Base.
• Maintain all relevant databases and information required by role and support colleagues in the division to obtain information necessary for their roles.

Qualifications

Skills & Qualifications

For this role, you will have:

• Fluent English, both written and spoken.
• University-level education or equivalent in a relevant field.
• Good analytical skills and numerical accuracy.
• Experience in an international business environment.
• Proactive, flexible and team-orientated

Nice to have

• Experience with Oracle or a similar system

Competencies

We are looking for someone who is a team player, with a pro-active mindset and problem-solving skills. It is important you can manage/influence relationships with different stakeholders. Besides this, you should be able to plan & organize in an effective manner.

Further information

In addition to a competitive salary, you will be eligible for the following benefits in this role:

• Performance-based bonus of 12,5%
• 31 days holiday per year
• Pension plan
• Bicycle plan
• Full coverage of your public transport costs and partially car costs

Canon champions hybrid working with and a flexible working policy. You will be part of an energetic and innovative environment with more than 50 different nationalities! Lastly you’ll find that Canon encourages continuous Learning and Development with a wide range of resources and support available on demand.