Customer Analytics Engineer (medior position)

CRM sits at the heart of our Marketing strategy, driving business value through an omnichannel approach. To deliver a truly personalized customer experience, we are building a new Customer Data Platform (CDP) that will power our Customer 360 model and enable smarter, more relevant interactions across all touchpoints.

In this role as a Customer Analytics Engineer (Medior), you will play a pivotal role at the intersection of marketing, analytics, and engineering. This is an ideal next step for a data professional with 2–3 years of experience who wants to deepen their impact in a customer‑centric, data‑driven organization.

You will help shape and maintain our data environment, transform data into actionable insights, and empower teams to make informed, data‑driven decisions. Your work will directly influence customer engagement, segmentation, and campaign performance across channels.

Job description

Why you’ll love working at Sunweb Group

• Be part of a central, high‑impact role within the Marketing & CRM team.
• Help uncover the “why” behind customer behavior and translate insights into targeted engagement strategies.
• Work with modern data technologies in a SQL‑based environment including Databricks, dbt, and Azure.
• Contribute to the development of our cutting-edge Customer 360 model and omnichannel strategy.
• Collaborate with cross-functional teams to translate insights into tangible business value.

Your Impact

• Develop and maintain high-quality data pipelines and transformation processes using SQL, dbt, Databricks, and Azure.
• Build and continuously improve the Customer 360 model to support segmentation and campaign optimization.
• Partner with CRM, Marketing, Data Science, and Analytics teams to translate business needs into scalable data solutions.
• Safeguard data quality, testing, and reliability across all customer data assets.
• Create clear, insightful dashboards and visualizations in Power BI to democratize insights across the organization.
• Define and maintain data governance standards, definitions, and requirements for new data sources and functionalities.
• Identify opportunities to optimize and innovate how we use customer data across the business.

What We’re Looking For

You are a medior‑level data professional with a passion for customer data and marketing use cases, and you’re ready to take more ownership and responsibility in your role.

You are someone who:

• Loves using data to drive customer relevance and marketing impact.
• Feels comfortable translating complex datasets into actionable insights.
• Enjoys working at the intersection of business, analytics, and technology.
• Thrives in a role that combines hands‑on data work with stakeholder collaboration.
• Is curious, proactive, and continuously looking to improve data products and processes.
• Has 2–3 years of relevant experience in analytics engineering, data analytics, or a similar role.
• Experience working in a modern data stack within a commercial or marketing‑driven environment is a strong plus.

Core Technical Skills

• SQL Mastery: Ability to write complex, efficient queries.
• Data Modeling: Strong understanding of relational modeling and scalable, domain-centric designs.
• dbt: Skilled in building, testing, documenting, and maintaining transformation pipelines.
• Data Warehousing: Experience with platforms such as Databricks and Azure.
• ETL/ELT: Understanding of data extraction, transformation, and loading processes.
• Data Quality & Testing: Ensuring accuracy, consistency, and reliability of customer data assets.
• Data Visualization: Ability to create impactful dashboards in Power BI.

About Sunweb Group

Sunweb Group is one of Europe’s largest online travel agencies, sending over 1.3 million holidaymakers annually to unforgettable destinations. Operating in eight international markets, we cater to all travelers through our brands, Sunweb and ‘Eliza Was Here.’ With a team of 600 colleagues and operational hubs in Rotterdam, Girona, Paris, Copenhagen, Stockholm, Antwerp, Chambéry, and Zurich, we deliver seamless, high-quality holiday experiences at competitive prices.

Why join our journey?

• Monthly gross salary between €4600,- and €5000,- plus 6 ATV days (based on full-time employment, excluding 8% holiday allowance). Please note: ATV days do not apply to part-time contracts.
• Enjoy up to 20% off when booking with our brands for you, your family, and your friends.
• As an international company we support a hybrid way of working. We provide you with office furniture and IT equipment.
• We enjoy the journey so enjoy 25 holidays based on fulltime employment.
• Access to a personalized Reflect & Develop Plan to support your career growth.
• Benefit from coaching sessions designed to support your well-being.
• Receive work-from-home and travel allowances to ease your daily routine.