Personal Health Benelux - Key Account Manager Strategic Accounts

As our Key Account Manager within the Chains team, you will further develop and drive a credible and productive long-term relation with the customers by fully understanding their business needs, matching them with those of Philips and thereby driving sell-out and profitable growth.

You’ll develop a deep understanding of the customers’ strategies, market trends, and competitive landscape needed to develop a winning strategy, corresponding Key Accountplan (with budgeted targets translated into various SOB specific strategies and actions) and translate this into a solid Activation plan which you’ll continuously monitor, optimize and align with other key accounts within the Benelux Sales Team. You will partner closely with the Channel Leader Chains on strategic account planning and resulting business reviews.

You’ll do so by behaving according to the Philips principles and by overseeing, working together with and coordinating the various disciplines (Marketing / Shopper Marketing / Supply Chain / Service / Finance / Commercial Policy) by means of effective and efficient stakeholder management. You’ll represent Philips externally as the first point of contact and also be the first point of contact regarding the customer internally.

You will bring in discipline, structure, solid analyses, experimentation, and learning. You will partner closely with the other team members within the PH Sales Benelux team and subsequently Team Chains in order to create synergies and maximize total Philips value within the market.

You will report to Channel Leader Chains.

You're the right fit if:

You are obsessed with the customer and see every single interaction as an opportunity to do business, maximize value and build our brand.

• You are an impact maker: you focus, you choose, you drive — both in your own work and within your team.
• You like to help the customer evolve their omnichannel approach and make them excell online, even if that means starting with the basics and continuously motivating all stakeholders in order to take the next step.
• You understand and transform internal barriers into smooth, customer-first experiences.
• You don’t settle for “good enough” — you take pride in excellent execution and deliver to overperform.
• You’re efficient because you know what matters — and what doesn’t.

Experience you bring:

• Proven track record of building robust (key) customer relationships and delivering on their subsequent needs; commercial experience min. 5+ YR
• Experience working with or within customer/commercial/international teams
• Strategic, long-term thinking and planning but also the ability to operationally drive the daily business
• Capable of translating customer strategies into concrete actions, building relationships and opening doors
• Creative thinker with a mentality to get things done
• You’re great at navigating complex, matrix organizations and stakeholder environments
• Fluent in Dutch and English (required); French is a plus
• University degree (e.g. in marketing, business or similar)

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company.