Digital Merchandiser

Shape the future of e-commerce and digital marketing by joining our digital team! Bring your digital (marketing) expertise and entrepreneurial spirit to the table, and let's create exceptional omni-channel experiences together.

Digital Merchandiser

Share your talents

At Rituals, our Digital Trading team is dedicated to creating an exceptional online shopping experience. We are looking for a Digital Merchandiser to enhance the commercial success and on-site performance of one of our core categories on both our website and app. This role blends strategic category management with hands-on digital merchandising, ensuring the category is optimized for both engagement and sales.

Your key responsibilities include:

• Develop and execute a digital category strategy, setting KPIs to measure success.
• Optimise digital performance by tracking sales, conversion rates, and engagement metrics.
• Collaborate with cross-functional teams to align category strategies with business goals and marketing campaigns.
• Elevate digital product presentation with compelling imagery, accurate descriptions, and strategic placement, and identify PDP content gaps to enhance customer experience and drive purchases.
• Analyse and improve the customer journey by implementing upselling strategies, intuitive navigation, and seamless search functionality.
• Ensure site accuracy through regular checks, swiftly addressing in-season changes and proposing improvements.
• Identify industry trends and best practices to create innovative product and merchandising opportunities.

As part of the Digital Department, you will work closely with the Digital Trading team while also collaborating with Innovation, Supply, the Content Studio, Digital Marketing, and Campaign teams. We encourage a strong team spirit and a shared passion for maximizing commercial opportunities without compromising the high-quality standards Rituals is known for.

"At Rituals, Digital Merchandising goes beyond optimising product placement—it’s about creating an inspiring, seamless experience that deeply connects with our customers. If you thrive in a dynamic environment, love diving into details, and are passionate about using merchandising tools, we can’t wait to see what you’ll bring to our team!"

Michelle Manager Digital Category Team – Home, Body & Beauty

Bring all of you

We are looking for a Digital Merchandiser passionate about digital commerce and who thrives in a fast-paced environment. You’ll fit right in if you have:

• An entrepreneurial mindset with a strong sense of ownership, accountability and proactive problem-solving skills.
• An analytical approach, using data to drive decision-making and optimize sales performance.
• Hands-on experience with on-site merchandising tools and platforms like Algolia, Salesforce, Uniform, Contentful, or similar, and analytical platforms such as Google Analytics 4 and Power BI.
• Strong communication skills and fluency in English (written and verbal).
• A critical eye, the ability to ask the right questions, and confidence in expressing your opinion.

Benefits of working at Rituals

• Unique opportunities for personal and professional growth
• Staff discount on Rituals products
• Attractive bonus
• Flexible working hours tailored to your personal rhythm
• Company & team events