Global Head of HR Operations & Excellence

Lead the Future of HR Operations & Excellence at dsm-firmenich

As part of the company’s divestment journey, the Global Head of HR Operations & Excellence will lead the definition and execution of the future-state HR service delivery model, ensuring Day 2 operational readiness and long-term functional excellence. This role is accountable for delivering fit-for-purpose HR operational capabilities, managing the HR component of the broader separation program, and ensuring continuity and efficiency through the transition. The role will also guide HR Operations vendor governance, data and reporting strategies, and HR technology simplification.

Your key responsibilities

• Design and implement the Day 2 HR service delivery model, balancing in-house and outsourced shared services, and ensure operational readiness for payroll, HR administration, time management, benefits, and compliance.
• Lead HR operations within the divestment program, driving program management activities such as planning, risk mitigation, stakeholder alignment, and progress tracking.
• Build a data-driven HR culture, enhancing analytics capabilities, AI adoption, and overseeing data governance, reporting infrastructure, and insights delivery using tools like InsightsNow Visier.
• Manage external HR vendors and agreements, including TSA with Global Employee Services, vendor contracts, SLA governance, and performance tracking across RPO, payroll, and benefits providers.
• Drive process improvement and technology transformation, focusing on simplification, automation, digitalization, and defining the future-state HR technology landscape in collaboration with Digital & Technology.
• Shape global HR strategy and leadership, streamline HR operations across regions, harmonize processes, ensure data compliance, and lead the global HR Operations & Excellence team toward Day 2 and beyond.

We offer

• Unique career paths across Animal Nutrition & Health – explore what drives you and get the support to make it happen
• A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next
• Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership
• A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
• Customer-first approach, turning ideas into impactful solutions

You bring

• Significant experience in global HR operations, preferably within a complex transformation, separation, or divestment environment.
• Demonstrated senior program management expertise, ideally with formal project management training or certification.
• Deep understanding of HR systems, data, and vendor ecosystems, including management of TSAs and external service providers.
• Proven ability to lead change and drive process excellence across global teams.
• Experience / Knowledge of various employee centric technology, data and AI platforms.
• Understand the HR Effectiveness integration within the HR operating model.
• Understand growth drivers and key performance measures and apply it to effectively support the business strategy.
• Encourages cross-functional and global thinking & working and ensures awareness of external trends and practices.

About Animal Nutrition & Health

ANH, in the process of separating from dsm-firmenich, is a global leader in animal nutrition and health, as well as vitamins, carotenoids, and aroma ingredients - driven by its strong purpose: feeding the planet without costing the earth. Together, we make it possible.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

For further information, please contact: claudia.huber-newman@dsm-firmenich.com