Delivery Specialist Internship

Join Lepaya!

As a Delivery Specialist Intern, you’ll support the smooth execution of Lepaya’s learning programs for our clients. As part of the Client Delivery team, you’ll help ensure each program runs seamlessly from setup to delivery, creating a great experience for learners, trainers, and clients.

You’ll support our Delivery Managers with coordination and operations by organising logistics, preparing trainers and actors, setting up programs in our systems, and keeping communication flowing. Working closely with both Delivery Managers and Customer Success Managers, you’ll get hands-on experience in how our programs come to life after a deal is closed and how operational excellence translates into real client impact.

What you’ll bring

• Currently studying a Bachelor's/Master's in Business Studies, (Organizational) Psychology, Educational Sciences, Human Resource Management, Communication Studies, or similar fields.
• A service-minded and result-driven attitude
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Enjoy refining processes to improve efficiency and scalability.
• Collaborate well with our colleagues and pool of freelance trainers and are proactive in taking initiative.
• Can-do mindset.
• Excellent communication skills, both written and verbal in English (Dutch, German and/or French is a plus)
• Available full-time, and come 2 days per week to our Amsterdam office

Your achievements

• Operational excellence: Support the Delivery Team in ensuring flawless execution of Lepaya’s training programs and a smooth client experience. Take ownership of a few dedicated clients and support in building a strong trainer community.
• Project support: Collaborate with the Program Delivery Team on one operational excellence project to help enhance the Delivery role, processes, and overall team effectiveness.
• Hands-on support: Assist with key delivery processes such as sending legally required documentation, generating and sharing learner certificates, communicating with trainers, and maintaining accurate program records.

Why you’ll love this journey at Lepaya

• Inspiring and dynamic environment
• Participate in Lepaya’s own training curriculum
• Excellent guidance during your internship
• A compensation of 500 Euro/month, based on a full-time contract
• Lunch at the office once per week
• Participation in the Lepaya Work-To-Live schedule, consisting of unlimited holidays & Lepaya Fridays – every other Friday, a day for yourself
• Flexible hours and a hybrid working arrangement; we expect you to work from our office at least 2 days a week

Our mission

At Lepaya, we empower professionals to thrive in their careers and lead happier lives, helping businesses reach new heights. Every member of our team plays a part in transforming how organizations grow and develop their talent.

Through our Portal, Academies, and App, we deliver blended training programs for every career stage, enabling learners to learn, practice, and apply new skills that truly make an impact.

Trusted by companies like KPMG, ING, Just Eat Takeaway, Bynder, Dell, Kraft Heinz, and BCG, we’ve upskilled over 26,000 learners in 2024 across 120 countries. Backed by $80M in funding, we’re on a mission to become the world’s leading upskilling platform — and we’d love you to be part of it.

What does it mean to be a Lepayaan?

We succeed together. We act and come up with solutions. We build for growth. We exceed expectations. We create meaningful impact.