Facilities Manager Netherlands & South Africa

IDEXX is seeking an enthusiastic, hands-on Facilities Manager Netherlands & South Africa, to be based in Hoofddorp, the Netherlands. This is an exciting opportunity for a Facilities Manager with (remote) people management skills, experience in ensuring that building infrastructure and associated functions meet business and compliance requirements, and a drive to provide comfortable and safe employee working conditions. We are looking for someone who is not afraid to take on responsibility, shows initiative, and can improve our business.

As part of the Global Facilities Team and reporting to the Sr. Facilities Manager EMEA, the Facilities Manager Netherlands & South Africa is responsible together with their team for Facilities Operations Management for 3 IDEXX locations: the EMEA HQ and EMEA Distribution Center in Hoofddorp, and a smaller location with a warehouse, laboratory, and offices near Johannesburg, South Africa. The aim is to achieve operational agility and flexibility, high employee engagement, cost excellence, and safe & sustainable FM operations for IDEXX locations in both the Netherlands and South Africa.

In this Role:

• Provide point of internal customer contact for facilities support and services
• Manage preventative and corrective maintenance to critical assets including those associated with HVAC, electrical, plumbing, refrigeration, and building envelope while maintaining associated administration needs aligned with company policy.
• Responsible for tracking maintenance services, asset renewal and spare parts availability
• Ensures compliance and enforcement of norms, regulations and internal H&S procedures and participates in various audits (e.g. ISO, insurance)
• Manage landlord and stakeholder relationships
• Manage a small Facilities Team located in the Netherlands and remotely manage an external facilities coordinator
• Manage and monitor operational FM services and drive continuous improvement
• Manage site related risks and support business continuity activities
• Provide local support for capital projects (in conjunction with Facilities Project Manager) and manages small projects (such as internal office moves) independently
• Responsible for administrative facilities tasks (e.g. invoicing, Purchase Orders)
• Manages relations with 3rd party suppliers (e.g. maintenance, cleaning, waste handling, grounds & gardens etc.) whilst complying with IDEXX screening standards and purchasing procedures
• Manages Safety and Security
• Works closely with other departments (e.g. finance, Quality Assurance, IT)
• Manage the Facilities operational budget and provides input on Strategic Planning (CAPEX)
• Being ‘on call’ in rotation to respond to after hours alarms or coordination of some activities when required to minimize disruption to normal operations
• Lead FM services contract negotiations and related agreements
• Supports technology implementation (e.g. space management modules, CMMS system, energy monitoring and work order systems) and utilizes data, metrics and KPI’s to drive continuous improvement objectives
• Participate where applicable as a member or provide update to several committees e.g. Wellness, Social, H&S Emergency Response
• Perform other duties as assigned which may also elsewhere within EMEA

What You Will Need to Succeed:

• Bachelor's degree in preferably Facilities Management or Engineering or business administration
• At least 8 years proven experience in Facilities Management in a technical environment and preferably familiar with working across borders
• Experience in managing maintenance of assets and building installations
• Strong organizational skills
• Ability to manage several workstreams simultaneously and efficiently
• Ability to lead multi-disciplinary teams and to lead without authority
• Strong knowledge and understanding of business needs with ability to establish and maintain high level of customer trust and confidence
• Ability to perform root cause analysis and problem resolution
• Ability to prepare reports and presentations
• Expertise in setting and managing customer expectations
• Ability to act as a Facilities Business Partner to Stakeholders
• Languages: Fluent in Dutch and English is a must
• No objection to occasional travel

We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.