Regional Manager Belgium/Amsterdam

Hi, we’re Ace & Tate — and yes, we make glasses. But more than that, we make working here worth your while.

We’re looking for a Regional Manager Belgium/Amsterdam to lead one of our most exciting and commercially important regions.

This is a hands-on role where you’ll work closely with Store Managers across Belgium and Amsterdam: coaching, supporting, and setting them (and their teams) up for success. You’ll drive results, build strong teams, and make sure every customer gets the warm, expert service we’re known for, all while staying close to the day-to-day.

What you’ll do:

• Lead a brilliant team: You’ll coach and develop our Store Managers, from onboarding and 1:1s to performance reviews and succession planning. You’ll be their go-to support, helping them grow their people, hit targets, and build strong, inclusive team cultures.
• Own the numbers: You’ll be responsible for the commercial performance of your stores. That means keeping a close eye on key KPIs like sales, conversion, NPS, UPT, lens upgrades and turning insights into action, week in, week out.
• Be present and hands-on: You’ll be regularly in-store, working alongside your teams and staying close to what’s really happening. You’ll lead store visits, run structured reviews, and support with coaching, operational routines, and optical compliance.
• Champion exceptional service: We want every customer to walk out feeling great. You’ll help store teams deliver a standout journey from eye test to pick-up, using NPS and feedback to drive continuous improvement.
• Collaborate with HQ: You’ll join weekly trade and retail ops calls to stay aligned with the wider business, feed in insights from the floor, and help shape what comes next for retail at Ace & Tate.

What you bring:

• 2+ years of regional manager experience or 5+ years of Store Manager experience – ideally in optics and including time in a flagship or high-volume location
• Multi-site management experience, preferably in Belgium or a similarly complex retail landscape
• A strong commercial track record, with the ability to coach others toward hitting targets
• A deep understanding of optical retail, KPIs, compliance, and the customer journey
• A hands-on, people-first leadership style that balances empathy with accountability
• Ideally you’re based in the Antwerp region or centrally to easily commute to our stores in Belgium and Amsterdam.
• Knowledge of Dutch and English. French is a plus.

What we offer:

• Bonus potential – Earn a bonus by hitting regional targets.

• Time off – 20 days holiday (+3 days > two years, +2 days >5 years, based on full-time)

• Benefit – Meal vouchers of 7 euros/day + Ecocheques. Holiday allowance and 13th month.

• Wellbeing support – From healthy snacks to free psychologist sessions via OpenUp.

• Optical perks – Free and discounted glasses and sunnies

• A culture to love – Team events, great vibes, and a company you can feel proud to work for

• Room to grow – Unlimited access to our internal learning platform

We’re accepting applications through February 1st — we’d love to hear from you before then.

Questions?
We’re always happy to chat. Email us at recruitment@aceandtate.com

P.S. We’re a certified B Corp — read more about what that means.