Account Manager Belgium France

TicketSwap is a secure and trusted ticket marketplace, active in 42 markets, connecting over 18 million fans worldwide. Since TicketSwap launched in 2012, it has grown into a global company, with local teams active in the Netherlands, Belgium, Nordics, France, Spain and more. We’ve partnered with over 55,000 events and integrated with more than 100 international ticketing providers, offering innovative solutions that enhance revenue, provide valuable data insights, and maximise resale opportunities for event organizers.

TicketSwap is built by fans, for fans. Keeping them at the heart of everything we do is our guiding principle. We are continuously on the hunt for creative and intelligent people to strengthen our team. Right now, we’re looking for an Account Manager for Belgium and France.

As our Account Manager for Belgium and France, you’ll help strengthen the relationships that make this growth possible. You’ll work closely with organizers, venues, and ticketing stakeholders to build trust, solve challenges, and deliver great fan experiences at scale.

Are you ready to help shape TicketSwap’s impact in two of our most exciting markets? 🚀

What You’ll Do

You’ll join our Partnerships team and become the trusted point of contact for organizers across Belgium and France, making sure they feel supported, heard, and set up for success.

Your key responsibilities

• Build and maintain strong relationships with festivals, promoters, venues, and ticketing partners in Belgium and France.
• Lead regular partner check-ins, performance updates, and strategic conversations.
• Support new partners with onboarding and help them get the most out of our tools (including SecureSwap).
• Ensure partner events run smoothly across the platform, stepping in proactively when needed.
• Work closely with Marketing, Product, Engineering, and Customer Experience to solve challenges and unlock opportunities.
• Identify growth possibilities, such as new partnerships, markets, and event segments.
• Represent TicketSwap at industry events, conferences, and festival sites when relevant.
• Track partner performance, prepare clear insights, and share learnings with the Partnerships team.
• Advocate for the needs of Belgium and France internally to help shape our roadmap and market approach.

About You

• 3+ years of experience in account management or partnerships, ideally within live events, ticketing, entertainment, or tech.
• Strong relationship-builder, you create trust through clarity, empathy, and consistency.
• Familiarity with CRM tools or account management workflows.
• Comfortable working across two markets with different dynamics and cultures.
• Proactive, organized, and able to manage multiple partnerships at once.
• Comfortable representing a brand at meetings, events, and conferences.
• Fluent French, Dutch and English, both written and spoken.
• You enjoy solving problems and bringing calm, structure, and clarity to fast-moving situations.
• You care deeply about delivering value, not just hitting numbers.
• You’re available for 40 hours a week and located in or willing to relocate to Belgium or The Netherlands.
• You’re comfortable with occasional travel across Belgium and France for partners and events.

Why You’ll Love It Here

• Join a mission-driven team working to make live events safer and fairer for millions of fans.
• Work closely with passionate, international colleagues who love music and culture.
• Real ownership: you’ll shape two growing markets with high visibility and impact.
• A supportive, flexible, and collaborative environment where good ideas can move fast.

Additional Perks

• Hybrid friendly work environment
• 25 holidays +1 per year (max 28)
• Friday drinks at the office
• Urban Sports Club Membership
• Pension plan, fully paid by TicketSwap
• Free healthy and varied lunch
• Kickboxing classes at the office
• MacBook provided
• Access to OpenUp: mental well-being
• Remote working policy
• Snacks and drinks at the office
• Epic company parties

Ready to make a real impact on the event scene in Belgium and France?

Proactive acquisition from 3rd parties is not appreciated.