Digital Marketing Specialist Senior - Localization

Join FedEx as a Senior Digital Marketing Specialist - Localization

This Localization engineer position requires a highly specialized technical skillset to implement and manage the current and future translations and localization technology stack, which is the foundation of FedEx's enterprise global translations practice. This position is critical to the development of FedEx's long-term localization strategy including the technology roadmap and internationalization rollout across all shipping automation platforms. Until this position is filled, we are unable to implement neural machine translation and AI-based localization systems aimed at reducing costs and increasing local language availability globally across all communication mediums including fedex.com, all shipping platforms, and digital and print marketing materials.

Who we are

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone’s day, and this is just part of our story. We’re a leader in technology solutions and digital innovation, providing data insights that boost opportunities for our global customers. We’ve made logistics and warehousing a science fuelled by innovation. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

About the role

We are looking for a highly skilled Senior Localization Specialist to lead and coordinate end-to-end localization efforts across products, content, and global initiatives. Sitting within the Digital Portfolio department, this role is ideal for someone who excels at building scalable workflows, driving cross-functional alignment, and managing complex international programs.

You will be responsible for defining localization project requirements, guiding stakeholders through best practices, streamlining workflows and tools, and ensuring successful delivery across multiple languages and markets. You will serve as a strategic partner to Product and Marketing teams, driving clarity, consistency and efficiency in how global experiences are built.

This is a high-impact, individual-contributor role focused on program management, workflow design, cross-functional partnership, and stakeholder management.

What you’ll do

• Localization Program Management
• Lead end-to-end localization planning, execution, and delivery for product launches, feature releases, marketing moments, and multi-team initiatives while defining project scope, requirements, timelines, and resource needs with cross-functional partners.
• Coordinate intake, prioritization, and tracking of localization requests across a broad portfolio, ensuring projects move efficiently through workflows, blockers are identified early, and stakeholder alignment is maintained.
• Develop, maintain, and continuously improve workflows, templates, documentation, and communication structures to support scalable, efficient localization operations.
• Drive process improvements using data insights and stakeholder feedback to ensure localization systems remain efficient, scalable, and aligned with organizational needs.
• Cross-Functional Partnership
• Collaborate early with Product, Marketing, Legal, and global teams to embed localization needs, provide education on best practices, and offer consultative guidance for scalable, globally-ready products.
• Drive clear communication and executive-level reporting on priorities, timelines, risks, and strategic recommendations across stakeholders.
• Support adoption of standardized localization processes and scalable frameworks across new teams, regions, and programs.

What you’ll bring

Required Qualifications

• 5–8+ years of experience managing localization programs in a global product or tech environment.
• Proven ability to lead complex, multi-stakeholder localization launches across product and marketing environments.
• Strong knowledge of localization workflows, tools (TMS/CAT), internationalization basics, and cross-functional execution.
• Experience with project management systems such as Jira, Asana, or equivalent.
• Excellent written and verbal communication skills with experience presenting to cross-functional and leadership audiences.
• Highly organized, detail-oriented, and capable of managing multiple concurrent projects.
• Comfortable operating with autonomy in ambiguous, large corporate environments.
• Fluency in English; fluency in additional languages is a plus.

Preferred Qualifications

• Experience with large-scale tech product launches in 40+ languages.
• Familiarity with AI/MT workflows, CMS or design system integrations, and automation tools.
• Strong analytical skills and the ability to use data to inform decisions.
• Understanding of web technologies, file formats, and content pipelines.

What we offer • Attractive compensation package • Training to get you started and on-the-job learning opportunities