Sales Support Medewerker (Dutch-Speaking)

Become Part of Our Team

The Sales Support employee ensures smooth, accurate and proactive support throughout the commercial and customer onboarding process. This role is responsible for delivering high-quality administrative, operational and communicative support to account managers, technical project managers and customers in order to optimize sales effectiveness, project coordination and customer satisfaction.

Key Responsibilities:

• First-line support for commercial and administrative processes
• Sales documentation, quotation preparation and contract administration
• CRM management and data accuracy
• Project creation, coordination and monitoring
• Onboarding coordination between customer, account manager and TPM/CS
• Legal and compliance process coordination
• Supporting account management through accurate follow-up and task handling
• Managing cancellations processes

Core Tasks:

• Send general information to new prospects
• Prepare quotations based on input from account managers
• Perform background checks on prospects
• Request purchase order (PO) numbers from customers
• Administer quotation agreements in relevant systems
• Coordinate legal processes in collaboration with internal legal stakeholders
• Create, monitor and coordinate projects; liaise between account manager, TPM/CS and customer
• Coordinate customer onboarding and ensure smooth communication between relevant stakeholders
• Ensure correct and timely administration of all activities in the CRM system
• Administer and manage contracts
• Prepare basic customer-facing presentations (including QBR materials)
• Support account managers with follow-up on customer contact and delegated tasks
• Process cancellations in accordance with internal procedures

Requirements:

• HBO-level education or equivalent
• Proven 3–5 years of experience in a similar role
• Good knowledge of Deployteq application (training on the job provided)
• Excellent written and verbal communication skills in both Dutch and English
• Highly communicative and customer-oriented
• Strong empathic ability
• Proactive and solution-oriented mindset
• Accurate and analytical

Competencies:

• Communicative skills
• Initiative
• Planning and organizing (proactive)
• Collaboration
• Market and customer focus
• Progress control
• Analytical ability

Skills:

• Pragmatic
• Accurate and detail-oriented (quality-driven)
• Able to work independently and within a team
• Stress-resistant and flexible

Specific Action/Knowledge Requirements:

Be creative in finding solutions, have a flexible and customer-oriented attitude. Ensure a representative appearance that optimally serves the company's image. Be assertive in finding your way within the organisation.

Benefits:

• 25 vacation days + public holidays – we understand how important it is for you to have some time off.
• Annual wellness day – enjoy an extra day off from us to take care of your physical and mental well-being.
• Pension scheme – helps you save for your retirement home in the sun!
• Hybrid work options – a hybrid form of office and home working is possible in consultation with your manager.
• So many savings – through our online community platform, you have access to dozens of daily deals, from discounts on top brands to discounts on days out.
• Employee Assistance Programme – our people are at the heart of everything we do, so if you're happy, we're happy.
• Cycle to work scheme – save on the costs of cycling to work.
• Monthly employee awards - Employee of the month program with €250 bonus
• Fundraising for a charity, including a paid volunteer day - we love to give back... and have fun doing it!
• Referral program - know the perfect person to join the team? You could bag €1,000 for a good word.
• Wellness program - offers you the opportunity to participate in regular, interactive wellness workshops or to join our 30 plus wellness champions.
• Enhanced family-friendly leave - support for you and your family to help you navigate the craziness of family life.