Head of E-commerce EMEA

Our new Head of E-commerce EMEA will create a strategy for growth with key online customers across EMEA and drive a consistent brand image online across the region. This is a highly responsible role and we are looking for someone who is as comfortable planning and strategizing as they are delivering the numbers.

What are we looking for?

• Strong experience of sales within the online channel, with prior experience of selling to omni/onliners and other marketplaces being a significant advantage.
• Evidence of new business development experience, with confidence in pitching to new customers and building strong relationships.
• Advanced account management skills, capable of quickly establishing trust and confidence with customers and building for the long-term.
• High level of critical and logical thinking, analysis, and reasoning to identify underlying principles, reasons, or facts.
• Excellent organizational abilities, including planning, prioritization, and execution skills.
• Excellent judgment and decision-making abilities, including strong problem identification and resolution skills.
• Self-directed, with the ability to work successfully both independently and as part of a team.
• Flexibility in hours/locations and willingness to work weekends when required.

What will be your key responsibilities?

• Work closely with the Business Development Director to develop a plan for online and marketplace retailers across EMEA, focusing on the right customer per priority market to create maximum long-term impact.
• Act swiftly to improve our brand image with online and marketplace customers.
• Maintain strong internal and external relationships with the existing customer base, both direct and with distributors, ensuring a sensitive approach to business building.
• Collaborate with internal teams across sales, marketing, supply, logistics, and finance to create robust support for the channel.
• Promote the online channel internally, upskilling teams to recognize the role and importance of online for sustainable business growth.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry-competitive salary and benefits package, including a company bonus.