Key Account Manager - Netherlands

Join ParkBee and Make an Impact

Founded on Empathy, Fuelled by Impact

At ParkBee, our mission is to give space back to the cities by creating a seamless experience for drivers within an interconnected European parking network. Our philosophy is to build distinctive products and services that enhance existing Real Estate without generating new ones, all nurtured by an enduring empathy for drivers and partners. Joining ParkBee means you'll be part of a team that's driving change and making a difference in the world.

Role Overview

Are you a strategic thinker with a passion for nurturing client relationships? As a Key Account Manager based in our office in the Netherlands, you will play a pivotal role in fostering strong partnerships with our clients, ensuring their satisfaction and driving account growth. Your expertise in understanding client needs and your excellent communication skills will be essential in promoting product upselling and enhancing service delivery. If you are ready to take on the challenge of managing key accounts and delivering impactful results, this is the opportunity for you!

What You’ll Be Doing

• Client Satisfaction: Ensure high levels of client satisfaction through proactive communication, problem solving and timely support, building personal relationships is key in this market. Develop and implement strategies to address client feedback and enhance service delivery, measuring the impact with NPS surveys.
• Account Growth: Identify and pursue opportunities for account growth by growing the number of new locations within your client portfolio. Understand the needs of each client and location, turning these insights into actionable opportunities.
• Partnerships: Guide partners and clients through the implementation processes, ensuring they understand how our platform connects with their existing systems and the value it delivers
• Product Upselling: Promote and upsell additional products, such as community features and ANPR cameras, to existing clients. Manage your sales cycle and outreach to drive results, educating clients on the benefits and functionalities of new products to increase adoption and revenue.
• Relationship Management: Build and maintain strong relationships with key stakeholders within client organizations. Act as the primary point of contact for clients, ensuring their needs are met and expectations exceeded.
• Performance Monitoring: Track account performance and client satisfaction metrics. Prepare and present regular reports to leadership on account growth and upselling initiatives.
• Collaboration: Work closely with cross-functional teams, including product, tech, marketing and operations, to align strategies and enhance client offerings.

What You Bring

• Minimum 2-3 years of experience in B2B sales in a client facing role, with a proven track record of managing and nurturing high-value client relationships.
• Proven experience in a client facing role, with a focus on client satisfaction and account growth.
• Strong analytical skills and the ability to make data-driven decisions.
• Ability to initiate and execute impactful client experience projects.
• Excellent communication and interpersonal skills to build rapport with clients.
• Proficiency in CRM software and data analysis tools.
• Fluency in Dutch and English is mandatory for this role.

What You'll Receive

We believe a career as a Key Account Manager at our company offers exponential growth and learning through an environment that promotes high ownership, accountability, and impact at every level. In addition, we offer a competitive reward package, including:

• Attractive base salary up to €59,000 incl. holiday allowance dependent on experience, with a model that recognizes high performers.
• An attractive commercial bonus scheme up to €18k annually paid quarterly based on your performance relative to sales targets.
• An annual allowance of €1,500 for learning and growth in your role.
• An initial contract of 12 months to be extended by mutual agreement.
• Numerous growth and development initiatives, training and projects.
• 25 days holiday plus additional leave schemes.
• Daily fresh lunch in the office (we're primarily an in-person company with home working flexibility).
• Easy commute with an NS business card, mileage reimbursement, and access to shared cars when needed
• A generous employer pension scheme and additional long term performance based incentives linked to the success of ParkBee and your contribution.

If you are ready to make a significant impact in the role of Key Account Manager, we would love to hear from you!

At ParkBee, we truly Enjoy the Ride. We celebrate each other’s successes and strengthen our culture through moments that bring us together. Here’s a glimpse of what that looks like:

• Monthly Friday Drinks - from boat rides to pub quizzes
• Quarterly Team Outings – experiences to connect beyond the office
• Bee of the Quarter – peer recognition for those who go above and beyond
• Annual Sports Day – a team favourite (we love volleyball)
• Hobby Clubs – from #cinema_club, #parkbee-padel to the #run-club
• #Ladies-of-ParkBee – monthly lunches or activities that bring women at ParkBee together

About ParkBee

We are ParkBee. A team of ambitious frontrunners who seek to redefine the future of urban mobility by developing innovative and distinctive products that boldly lead the field. We look for smart but humble go-getters and problem solvers who make the journey as rewarding as the destination, embracing our ethos to "Enjoy the Ride". Join our team now and become a part of our mobility revolution.