Commercial Strategy Program Manager

Discover Your Next Challenge at Just Eat Takeaway.com

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

As Commercial Strategy Program Manager, you’ll ensure driving strategic commercial programs across 15 strategic urban markets, positioning JET as the top choice for convenience delivery. Partnering with senior stakeholders, you’ll drive cross-functional initiatives, foster knowledge sharing, and ensure consistent strategies while presenting key insights to leadership.

Hybrid – 3 days a week from our Amsterdam office & 2 days working from home. Reporting to: Director Commercial Strategy and Planning

Key components of the position:

• Programme-manage complex business initiatives, ensuring deliverables are met and projects are completed on time and within scope.
• Ensure comprehensive project planning, detailed tracking, and effective execution of initiatives that encompass various business functions and span multiple geographies.
• Build strong relationships with multiple matrix stakeholders, collaborating with teams across the organisation to drive successful project outcomes.
• Engage with senior leaders, effectively managing expectations and ensuring clear communication of project progress and strategic recommendations.
• Support the Global Head of Commercial Strategy in setting and executing the strategic agenda.
• Develop and deliver effective presentations to senior stakeholders.
• Collaborate closely with the global sales department to understand business goals, strategies and priorities.
• Manage well-defined projects with key business impact, ensuring alignment with JET's overarching strategy.
• Apply a problem-solving mindset to manage projects, incorporating analytics and data-driven insights to inform key decisions.

What will you bring to the team?

• Proven experience in a strategy or advisory, or PMO role (e.g., consulting, corporate strategy, investment banking, Chief of Staff, or go-to-market role).
• Experience in advising executive leaders on strategy, commercial, and operations topics.
• Experience of working in a fast-paced tech environment, a plus (but not needed), the food-delivery industry or a marketplace e-commerce business.
• Strong understanding of the market landscapes, consumer behaviour, and local business dynamics.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make strategic decisions.
• Strong business and commercial acumen, with the ability to structure program delivery within a framework that clearly augments financial and operational goals.
• Results-driven mindset with a focus on meeting and exceeding set targets and KPIs.
• Excellent stakeholder management, able to confidently communicate with JET employees from management to agent and courier levels.
• A positive can-do attitude and a good sense of pragmatism, being able to roll up your sleeves and do whatever is needed to get a job done.
• Ability to multitask and work to tight deadlines, highly organised, energetic.
• Experience in Tableau, Salesforce and Jira are a plus.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.