Content Product Owner

Wolters Kluwer – Shape the Future of Legal Content

The Content Product Owner (PO) is responsible for aligning Kluwer Law International’s content processes, tools, and systems with the broader standards of Wolters Kluwer Legal & Regulatory (WK L&R). You’ll act as the bridge between business and IT, translating stakeholder needs into scalable content solutions that power both internal editorial workflows and customer-facing platforms like Kluwer Arbitration, Kluwer IP Law, and Kluwer Competition Law.

Responsibilities:

• Content Landscape & Strategy
  • Develop a comprehensive content management strategy and roadmap for key initiatives that add business, customer, and stakeholder value.
  • Understand the content management ecosystem at KLI and WK L&R, and how it supports customer-facing functionalities.
  • Prioritize and manage the backlog for editorial/content IT systems/tools, ensuring timely implementation.
  • Collaborate with stakeholders to define a long-term vision for content and content structures.
  • Conduct regular audits of content processes and systems to identify areas for improvement and ensure alignment with business goals.
• Content Modeling
  • Design and evolve the KLI content model in alignment with WK L&R’s shared content standards.
  • Analyze and map KLI’s content structures against divisional content models such as MACK and CROWN, which are based on linked data and RDF.
  • Ensure the content model supports scalability and flexibility to accommodate future growth and changes in business needs.
• Requirements Engineering
  • Gather and analyze business needs from stakeholders, editors, and customers/users related to content processes and systems, including how content and associated metadata should be shown on customer-facing systems.
  • Translate these needs into clear functional and technical requirements for editorial and customer-facing systems.
  • Define content policies and instructions based on functional requirements.
  • Serve as the key liaison between business stakeholders and IT teams.
  • Support with issues and bugs management as part of the backlog management across our editorial/content IT systems/tools.
  • Facilitate workshops and meetings with stakeholders to ensure a clear understanding of requirements and expectations.
• Knowledge Models & Metadata
  • Work with subject matter experts to develop and maintain knowledge models (e.g., in SKOS), including ontologies, taxonomies, thesauri, and controlled vocabularies.
  • Support the implementation of metadata structures (such as keyword and topic thesauri) that enhance content discoverability and enable advanced product features.
  • Continuously monitor and update knowledge models and metadata structures to ensure they remain relevant and effective.

Requirements:

• University degree in Business, Computer Science, or a related field, or equivalent.
• Proven track record of successful product ownership of content-related products/systems, including managing large, complex initiatives.
• 3+ years of experience in a similar role and organization (legal or publishing industries).
• Knowledge of content management systems, content pipelines, and content-related tools such as PublishOne, Poolparty, and Drupal.
• Relevant certifications (e.g., Certified Scrum Product Owner, Agile Certified Product Manager) are a plus.
• Experience with process improvements and data analysis.
• Proven experience working in Agile environments and collaborating with development/operational teams.
• Demonstrated success in defining and delivering high-quality products that meet customer needs.
• Experience in market research, user testing, and gathering customer feedback.

Competencies:

• Knowledge of the legal domain.
• Strong analytical and problem-solving skills with a customer-centric mindset.
• Profound knowledge of Agile methodologies.
• Excellent team player with strong interaction skills.
• Ability to work independently and natural curiosity.
• Excellent oral and written communication skills in English.
• Proficiency with data analytics tools such as Google Analytics and Pendo.
• Familiarity with team communication applications (e.g., Slack, MS Teams).
• Comfortable with Jira, Confluence, and the Microsoft Office Suite (Project, Word, Excel, PowerPoint, Teams, Outlook).

Why Join Wolters Kluwer?

• Be part of a dynamic global technology company that makes a difference every day.
• Innovate with impact, providing expert software and information solutions relied on by leading professionals worldwide.
• Make a real difference in the lives of millions of people by advancing sustainability, health, justice, prosperity, and commerce.
• Thrive in a culture where you can share creative ideas, do your best work, and grow in a supportive environment.