Commerce / Martech Delivery Lead

The Work
As a Commerce/Martech Delivery Lead, you will be responsible for the delivery and project management of projects executed under the responsibility of Accenture. Your experience working in multi-disciplinary and distributed agile teams across E-commerce, Sales, Customer Experience, and Digital Marketing helps you deliver digital innovation to Accenture’s clients. In addition, you will work with our management team to initiate and develop new business at (potential) clients and bring your expertise to further build our capabilities in composable commerce and commerce strategy.

• People Our Commerce team is part of Accenture Song, Accenture’s creative engine, and consists of 40 colleagues in The Netherlands. We work on projects for various international clients and meet weekly at our office for both formal and informal events. Additionally, we collaborate with colleagues and partners located across the globe.
• Processes You are responsible for the delivery of our digital projects, including contracting and financials, and can independently manage client and technical teams across various activities, from business case development to implementation. As a member of the management team within our Commerce team, you will also take on roles to grow our business and develop offerings and capabilities to support clients.
• Technology We always seek innovative solutions to improve our clients' customer experience and growth by combining business with technology. Depending on the client and project, we work with various tools, systems, and platforms, with a main focus on commerce, marketing, and CRM platforms, combined with Generative AI and Applied Intelligence.
• Data Sales and commerce-related data are part of your daily work, and together with Data & AI specialists, you will also support clients with broader data-driven strategy and solutions.

With all our roles, there is some in-person time for collaboration, learning, and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

Who we are

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product, and experience design; technology and experience platforms; creative, media and marketing strategy and campaign, content and channel orchestration. Join us and bring to life bold ideas with the biggest impact through the unlimited potential of creativity, technology, and intelligence.

Song is one of five services that make up one Accenture – the others are Strategy & Consulting, Technology, Operations, and Industry X.