MarTech Finance Operations Associate

JOB PURPOSE

For our fast growing and ambitious business unit, we are looking for a talented individual to complement our Marketing Technology team.

This role will introduce you to all the different operational aspects of the Marketing Technology world and the most cutting edge online marketing techniques in the market. You will work within a team with a diverse skill set, which will help you to discover both search & display marketing, as well as data analytics and cloud solutions. This wide range of exposure will set you up to become a well rounded financial/administrative operations associate.

The end goal of this position will be for you to be able to manage the financial cycle of our high profile clients such as Ahold Delhaize, JET, Smart and others, as well as support the day-to-day administrative operations of the team. To get to that point, your week will be a combination of continuous training and practice. Within this role, you will learn the ropes of financial operations, from invoicing and payments to record-keeping and reporting. You will also help our new clients to onboard and help current clients get the most out of Google Marketing Platform. In doing so, you will navigate internal and external stakeholders to help clients in the best way possible.

The MarTech Team

Our team started in 2020 with selling Google Marketing Platform, as the first of a number of MarTech tools that we sell. With the different MarTech tools that we sell, we enable and help our clients grow in using these platforms. At the moment we're helping out more than 50 clients all over Europe and the Middle East, with an ambition to expand our boundaries.

You'll join an international team, collaborating with DEPT® offices across the Netherlands, Switzerland, Germany, United Kingdom, United States and Denmark. The core team includes people from all layers of the organization. In doing so, we’re a flat organization.

KEY RESPONSIBILITIES

• You'll be part of the operations team, responsible for top notch client experience;
• You’ll be managing clients through their onboarding process, ensuring they are set up for success;
• You'll be the face of the MarTech team to many of our clients, receiving questions from clients and DEPT® and connecting them to the right specialists;
• You will be helping out with the execution of our invoicing;
• You will become the reliable backbone of the team’s day-to-day administrative tasks;
• You will apply your creativity to support our marketing team;
• You'll be hands-on in the basics of all different MarTech solutions. Once a client wants to go in-depth you'll fly in a specialist;
• You will assist clients with their administrative setup, as well as respond to their financial and other inquiries, and organize their data to create reports.

WHAT WE ARE LOOKING FOR

• Have excellent organizational and project management skills;
• Adaptability, proactive approach, and problem solving aptitude;
• Strong attention to detail and accuracy, with an ability to spot errors;
• Know what it’s like to deliver excellent customer service;
• Are not afraid to operate independently and take ownership of client communications;
• Proficiency in Microsoft Excel/Google Sheets is a plus;
• Have a creative mindset to continuously improve our/your way of working;
• Are available to work from Amsterdam or Rotterdam when you're at the office, but with the possibility to (partially) work remotely;
• Have completed HBO degree.

WE OFFER

• A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year.
• 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.