Internship Quality & Duty Management - nhow Rotterdam

Are you the Quality & Duty Management Intern who embraces service with a twist, has a passion for hospitality, and enjoys the forward culture of nhow Rotterdam?

Are you ready to embrace service with a twist and bring your passion for hospitality to the forward-thinking culture of nhow Rotterdam?

What's in it for you?

• Free online & offline training organized by our own University.
• Refer-a-friend bonus (€500).
• Employee rates starting from €36 in all our hotels worldwide.
• 30% discount in the F&B outlets, and Friends & Family discount up to 25%.
• Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Role in Creating the Unforgettable

During this internship you will become familiar with all facets of the hotel industry. First, you will work at all the departments to be trained. After that, you independently fulfil the role of Manager on Duty who also monitors the quality for our hotel. You are part of the Management Team, and you are the first contact for guests. You also guarantee the quality requirements and standards of Minor Hotels. You have an exemplary function and proactively contribute improvements. In addition, you assist guests with questions, comments and complaints and, if necessary, you assist at other departments whenever it is needed most. You know the hotel, your colleagues and the guests like no other. As a result, your knowledge and skills in the field of Hotel Management are developed quickly and you will be fully prepared for your career as a Young Professional in the hospitality industry.

What Makes You the Perfect Fit for this Bold Journey?

• You are an enthusiastic person.
• You are flexible but you also stand firm whenever it is needed.
• You are service-oriented.
• You have an excellent command of the Dutch and English language, both verbally and in writing.
• You are a responsible person with an eye for detail.
• You are a team player who likes to be in contact with (international) guests and colleagues.
• You act decisively, and you think in solutions instead of problems.