SCM Coordinator

Position Summary

Are you looking to join the global leader in production and sales of consumer electronics? Do you like to work in a dynamic, challenging and international work environment? Then we have a fantastic opportunity for you to join our team as SCM Coordinator.

As SCM Coordinator, you will be part of the SCP Display department located in Delft. This role supports multiple sales subsidiaries in their supply of displays distributed from the centralized warehouses located in Tilburg (NL) and Slovakia (SK). SELS is the Central European logistics organization of Samsung Electronics, functioning as a logistics and financial control tower within SEC Europe, with a focused role in logistics and supply chain strategy, innovation, and monitoring. SELS has approximately 100 employees divided over various departments and locations within the Netherlands (Delft, Breda, and Tilburg).

Role and Responsibilities

• Process the sales orders (SO) from sales subsidiaries and ensure timely delivery to customers.
• Support with monitoring weekly and monthly sales progress.
• Act as a main point of contact for subsidiaries, logistic planners, partners, and internal teams regarding order and delivery inquiries and SCM requests (order & delivery status, track and trace, pricing, allocation, new product, logistics, configurations, special shipments, stock availability, etc.).
• Troubleshoot challenges and resolve issues within the supply chain, such as delays and shipping inefficiencies.
• Escalate critical supply or delivery issues to management with root cause analysis and recommended solutions.
• Ensure logistics service providers meet requirements by analyzing logistics performance and customer needs across European subsidiaries.

Change Management

• Guide and drive sales subsidiaries with newly implemented projects or processes, monitor progress on a regular basis, and report to head of department.
• Frequent communication with sales subsidiaries SCM members in order to achieve given targets or projects to be completed within timeline.

Reporting and Improvement

• Analyze data and set up relevant reports in order to manage responsibilities and inform management.
• Analyze forecasts, orders, and relevant data in order to create improvements to processes and procedures.
• Analyze on-time delivery performance and outbound lead time from factory and propose innovations/improvements.

Projects and Process Innovation

• Propose process improvements and implement approved proposals in order to increase efficiency, effectiveness, and process quality.
• Coordinate and execute improvement projects in order to enhance value-added activities, procedures, and systems.
• Support specific product taskforce to improve service.

What We Offer

• A competitive base salary depending on your profile.
• Annual performance-related bonuses (twice per year).
• 25 holidays (and Good Friday off) and additional loyalty days based on your service period.
• Optional hybrid working model and allowances, supporting your daily life balance (2 days per week from home).
• Fully compensated health care insurance (extensive coverage).
• Well-arranged pension scheme with an extensive employer contribution.
• Compensation of your fitness subscription.
• Free drinks and fresh fruit at the office.
• Employee shop to purchase Samsung products with discount.
• Bicycle plan.

Who We Are Looking For

For this role, we are looking for a candidate with strong analytical and communication skills. This position requires fluent communication skills in English. You are a flexible problem-solver with a strong hands-on mentality who is able to work within a team.