Sales Agent Operations Specialist

Hungry for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

About this role

We're looking for a Sales Agent Operations Specialist in Amsterdam to drive the operational excellence and continuous improvement of our AI agent ecosystem. You'll be the technical owner of key elements within this system, rigorously analyzing their effectiveness, managing configurations, and ensuring they operate as a robust, interconnected system to empower our sales teams. This is a unique chance to work hands-on with cutting-edge AI technology, playing a pivotal role in our AI transformation and unlocking commercial growth for a multi-billion euro organization.

These are some of the key ingredients to the role

• Lead the business readiness and operational deployment for all new sales technology, acting as a key stakeholder.
• Manage the User Acceptance Testing (UAT) process and secure business sign-off for new tools.
• Track and analyze the performance of sales tools against key business objectives, identifying trends and root causes.
• Lead a continuous improvement cycle, designing and analyzing business tests (e.g., A/B testing) to optimize tooling effectiveness.
• Engage with strategy, process, data, market, and vertical teams to manage improvement efforts.

What will you bring to the table?

• Strong understanding of Sales Technology (CRM, sales automation, analytics tools) and ability to translate business needs into requirements.
• Experience with the Salesforce ecosystem and/or a Salesforce Certified AI Associate certification is highly desirable.
• A strong analytical and investigative mindset, with proven ability to track performance, analyze data, and understand root causes.
• Background in improving business processes and practical experience in designing and running business tests (A/B testing, UAT).
• Excellent data storytelling and executive communication skills, able to translate complex data into clear narratives for senior leadership.
• Strong commercial acumen, understanding the business implications of operational performance and technology changes.

At JET, this is on the menu

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

• Competitive Salary
• Monthly Meal Allowance: Enjoy our platform with a personal budget to order meals.
• Health Insurance Discount: Benefit from a collective scheme for a competitive premium.
• Pension Scheme: Build your future with a solid pension plan.