Junior E-Commerce Operations Specialist

Be part of a movement that moves the world

At ASICS, we’re more than just a brand; we're a movement. A movement of movement, propelled by the belief that motion strengthens the body and uplifts the mind. Our name itself, an acronym for "Anima Sana in Corpore Sano" (a Sound Mind in a Sound Body), encapsulates this commitment. Since taking our first step in Japan in 1949, our journey has been about more than just reaching the finish lines or clocking the fastest times. It's about the joy of moving and it's open to all.

If you're inspired to move yourself and the world toward a brighter, more inclusive future, we're looking for you.

Your role in our shared journey

Located at our EMEA headquarters in Hoofddorp, near Amsterdam, you'll contribute to our mission by managing e-commerce operations and partner with cross-functional teams to optimize customer experience and drive business growth. You'll be responsible for monitoring daily site operations, ensuring optimal site performance, and developing promotional campaigns whilst conducting thorough analysis of key metrics and preparing comprehensive reports.

Your role will be instrumental in weaving the fabric of our movement, bringing unique perspectives and driving innovation with every step.

Your key responsibilities will be:

• Monitor daily e-commerce operations, including orders/return flows, shopping/price feeds, and site speed to ensure optimal performance.
• Create and coordinate technical support tickets to resolve technical issues affecting the e-commerce platform.
• Develop and implement promotional campaigns specifically tailored for European and UK markets.
• Analyse weekly performance metrics and prepare comprehensive monthly for data-driven marketing improvements.
• Enhance product discoverability through strategic optimisation of product listings and search functionality.
• Conduct regular internal audits to ensure compliance with company policies and regulatory requirements.
• Manage and update customer service pages and FAQs to maintain effective communication channels and meet legal standards.

You have the following skills:

• Bachelor’s degree in business administration, Marketing, E-commerce, or a related field.
• 2-3 years of experience in E-commerce operations or marketing.
• Familiarity with Salesforce Commerce Cloud and web analytics tools.
• Proven track record in managing promotional campaigns and analysing performance metrics.
• Strong analytical abilities and attention to detail.
• Excellent problem-solving skills and troubleshooting capabilities.

Life at ASICS

When you join ASICS, you become part of something special. Here, your voice matters, your growth and wellbeing are important. We believe in fostering an environment where every step forward is celebrated, where diversity fuels our journey, and inclusion strengthens individuals. And together and as individuals we can inspire more people to move for body and for mind.

Our commitment to your wellbeing

We're dedicated to ensuring that every team member experiences the joy and benefits of movement. To support your wellbeing, we offer:

• Access to office the gym and sports membership discount.
• Exclusive 50% discount on ASICS and ONITSUKA TIGER gear.
• Unlimited access to the Calm app for better sleep and mental fitness.
• Complimentary premium subscription to our Runkeeper Go™ app.
• A comprehensive wellness programme consisting of exercise and educational sessions.
• Professional support and meditation classes are available through OpenUp Access.
• Working abroad for four weeks every year.
• Hybrid working model. Combine the flexibility of working from home with the dynamic energy of an office environment.