Product Manager - Checkout 10 month FTC

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

About the role

We’re looking for a Product Manager to join our Checkout team on a 10-month fixed-term contract. This role is all about owning and evolving critical parts of our customer journey. You’ll solve meaningful user problems, deliver measurable outcomes, and help Moonpig continue its mission to become the Ultimate Gifting Companion.

Working with a cross-functional squad of Designers, Engineers, Analysts, Researchers, and Data Scientists, you’ll use experimentation, insights, and creativity to optimise our checkout experience for millions of customers. If you're passionate about customer-centric design, data-informed decisions, and driving business impact, we’d love to hear from you.

Key Responsibilities

• Lead the discovery, design, and delivery of features that improve the checkout experience
• Leverage AI tools to enhance ideation, content creation, and insights
• Run A/B and multivariate tests to validate hypotheses and improve outcomes
• Partner with marketing and commercial teams to support launches and boost adoption
• Communicate priorities and progress clearly across the business
• Ensure customer needs are championed throughout the product development lifecycle

About You

• Proven experience as a Product Manager in a digital or ecommerce environment
• Skilled at collaborating with cross-functional teams including Design, Engineering, Analytics, and Data Science
• Strong problem-solving mindset with a focus on customer needs
• Confident using data and experimentation to guide decisions
• Excellent communication skills — able to influence and align diverse stakeholders
• Familiar with A/B testing tools and methodologies

Bonus points if you have

• Experience in ecommerce or high-volume digital products
• Familiarity with AI tools in product workflows

Our Tech Environment

• Cloud-native architecture
• Microservices-based infrastructure
• Test-and-learn culture driven by experimentation
• Collaborative squads with a strong agile mindset

How we get there

• We prioritise real customer problems and frame work around outcomes, not outputs
• We empower squads to own decisions and ship iteratively
• We foster a culture of continuous learning, curiosity, and psychological safety
• We balance autonomy with alignment to Moonpig’s broader mission and goals

What's in it for you?

• Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
• Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
• Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
• Career Growth: Learning allowances, coaching & development programs.

Our Ways of Working

We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond.