Personal Health QMS Audit and CAPA Manager

Join Philips as a Personal Health QMS Audit and CAPA Manager

Your role:

• Oversees the overall functioning of the QMS Audit and CAPA team, across Personal Health Businesses, Regions and Functions, ensuring efficient execution of quality processes and strict adherence to company policies and other necessary requirements.
• Acts as the Personal Health CAPA process owner, the main Personal Health CAPA Review Board Chair and coordinate activities between subordinate Personal Health CAPA Review Boards, fostering a culture of quality excellence and operational efficiency throughout the organization.
• Setup, manages and continuously improves and simplify the Personal Health Internal and External Audit programs.
• Analyzes QMS performance data, related to CAPA and Audit, to identify trends, systemic issues, and (strategic) improvement opportunities, and leads cross-functional teams in developing and implementing effective solutions to enhance quality and compliance.
• Serves as a senior quality advisor and key point of contact for regulatory and certifying bodies, ensuring that QMS processes and practices are fully compliant, and effectively managing external audits, inspections, and follow-up actions.
• Leads and manages complex, high-impact problem-solving initiatives using advanced quality tools and methodologies such as Six Sigma or Lean, ensuring effective resolution of critical quality issues and sustainable improvements.
• Facilitates cross-functional collaboration to address and resolve critical quality issues, ensuring alignment between departments and effective implementation of solutions.
• Oversees the management and resolution of non-conformances, ensuring systematic tracking, thorough investigation, effective resolution, and implementation of preventive measures.
• Manages talent across the team, while driving employee selection, performance management, compensation management, career development, and ensuring effective operational management.

You're the right fit if you have:

• Bachelor's / Master's Degree in Mechanical Engineering, Industrial Engineering, Science or equivalent
• Minimum 5 years of experience in areas such as Quality Management Systems, Quality Audits or equivalent in highly regulated environments/industries such as MD, Pharma, Automotive
• People management experience
• Regulatory Requirements and Compliance – ISO9001, ISO13485, MDSAP
• Quality Management Systems (QMS)
• Project Management
• Data Analysis & Interpretation
• KPI Monitoring and Reporting
• Continuous Improvements
• Simplification mindset
• Business Acumen
• Stakeholder Management
• Change Management
• Communication
• Flexibility working across different Businesses, Regions and Functions, jurisdictions and time zones

How we work together

• We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
• Onsite roles require full-time presence in the company’s facilities.
• Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did.

Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team.

We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.

Working at Philips is more than a job. It's an experience filled with unexpected moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.