Customer Growth Representative - Netherlands

Join Mollie’s Mission to Make Payments Effortless

At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe.
We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time.

Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London.

Here at Mollie, we are excited to offer a fantastic opportunity for you to join our newly established Customer Growth team. Are you a proactive, results-driven professional ready to help grow our customer base through strategic upsell and cross-sell initiatives?

Your opportunity
As part of the Customer Growth team, your mission is to drive growth within our existing customer base by proactively engaging with customers in the midmarket segments. In this strategic Team, you will identify upsell and cross-sell opportunities—particularly with Mollie’s alternative payment methods (APMs) and new product offerings.In this role, you will primarily focus on proactively engaging with customers to offer them funding opportunities through Mollie Capital.These opportunities act as a strategic complement—supporting their business growth, generating additional revenue for Mollie, and positioning us as a trusted partner in their long-term success.

Your Responsibilities:

• Drive proactive engagement with P3/P4 and Non-P customers to introduce and upsell Mollie Capital.
• Build strong, long-term relationships with customers, positioning Mollie as a partner in their business growth.
• Identify upsell and cross-sell opportunities by understanding each customer’s unique needs and introducing relevant solutions.
• Collaborate cross-functionally with Customer Success, Product, and Support teams to align on customer growth strategies and ensure seamless handovers.
• Utilize CRM insights to create personalized recommendations for customer growth and increased product adoption.
• Set and achieve ambitious growth targets by expanding the range of Mollie products and services each customer utilizes.

What we’re looking for:

• A growth-oriented professional with a proactive mindset who excels at identifying and presenting opportunities that align with both customer and company goals.
• 3+ years of experience in Customer Growth, Business Development, or a related commercial role, ideally within a SaaS or fintech environment.
• Proven ability to upsell and cross-sell products, with a strong track record of achieving and exceeding growth targets.
• Excellent relationship-building skills, with the ability to communicate effectively with customers and internal teams.
• A proactive mindset, with the ability to anticipate customer needs and present solutions that drive both customer and company growth.
• Experience with CRM tools (e.g., Salesforce, HubSpot) to manage your pipeline and track customer interactions.
• A passion for growth and a customer-first approach to finding solutions.
• Fluency in Dutch and English is required.

What we offer:

• The opportunity to be part of a newly formed, high-impact Customer Growth team driving Mollie’s growth in key customer segments.
• A fast-paced, dynamic working environment with clear paths for professional development.
• A collaborative team culture where your contributions directly impact Mollie’s success and our customers' growth.
• The chance to work with some of the most innovative customers in the market, helping them achieve their business goals.

Benefits

• 20 days working from abroad: Enjoy the flexibility to work from abroad for 20 days a year (excluding high risk countries).
• Wellbeing Budget: Enjoy €60 per month net towards taking care of yourself.
• Lifestyle and Health Support: Reach out for coaching and support whenever you need it via OpenUp.
• 26 holiday days: Time to relax. Plus an extra 2 days off in between 27 and 31 December!
• Commute options: Receive an NS Business Card and participate in our bike lease plan.
• Birthday off: It’s your special day! Why spend it at the office?
• WFH Equipment Budget: One off budget of €400 for our new hires.
• Hybrid working: With WFH & Internet allowance at €60 a month.
• Discounted Lunch: Hot and cold meals plus snacks available each day for less than €4 and only pay when you use the service!
• Health Insurance: Insure with ONVZ or receive €125 net towards your own insurance.
• Annual Mollieverse event: All Mollies get together, connect and have fun.