People Services Lead BeNeLux

Job Description

As People Services Lead Benelux, you will play a pivotal role in ensuring the efficient and effective execution of all operational HR processes across the Netherlands, Belgium, and Luxembourg. You will lead a team of HR Specialists and act as a hands-on coordinator, contributing directly to daily operations while driving continuous improvement and service excellence.

In this key role, you’ll not only lead day-to-day operations, but also actively contribute to HR-related projects, cross-functional collaboration, and continuous improvement initiatives. You’ll be part of a diverse and supportive team that values ownership, shared learning, and delivering real impact.

We’re looking for someone who combines leadership with hands-on HR expertise - someone who thrives on solving complex challenges, enjoys working with a broad range of stakeholders, and takes pride in building effective teams and processes.

Key responsibilities

• Lead, coach, and develop the HR Services team to deliver high-quality, compliant support aligned with business goals.
• Oversee personnel and payroll administration, ensuring accuracy, legal compliance, and timely execution of key HR processes.
• Act as the main liaison for HR Business Partners and internal stakeholders, ensuring clear communication, alignment, and service level adherence.
• Drive and support HR projects and change initiatives, including reorganizations, process improvements, and system implementations.
• Ensure quality and compliance through regular checks, data integrity monitoring, and action plans based on employee feedback.

Work Environment
The role is part of the People Services department within the Human Resources organization. The department focuses on executing personnel and organizational policies for all business units. It also handles payroll administration and functional management of the IT landscape and analytics.

Qualifications

Do you have an entrepreneurial mindset and get energy from achieving success? Then you’re a great fit for JDE Peet's. We value strong convictions and encourage you to share your opinion in an open and accessible environment where you can grow as you wish.

For the People Services Lead, we’re looking for someone with:

• HBO-level education in HRM or Payroll Administration.
• Proven experience in a coordinating or leadership HR role.
• Familiarity with SuccessFactors, ADP Workforce and or Strada is a plus.
• Strong communication skills in Dutch and English.
• A proactive, structured, and people-oriented mindset.

An internal candidate with a strong match in experience and motivation has expressed interest in this position and will be considered in the selection process.

Additional Information

The future of work is hybrid, with both office and home playing an important role. At JDE Peet's, we value meeting colleagues in the office to unleash the possibilities of coffee and tea together and we enjoy our focus time when working from home. Join us and you will experience both. Because it’s amazing what happens over a cup of coffee.

Please submit your application by August 18.

Whether or not you are with us, two, four or thirty years, it doesn’t matter. We help you build your skillsets and potential career. We offer a solid and competitive base salary and add additional benefits to the mix. To name a few: Learning and development budget, career development, insurances, pension plans and a minimum of 25 + 12 ADV days of paid holidays (because we care and want to offer you a healthy work – life balance)

Who we are?

JDE Peet’s is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.

What’s it like to work at JDE Peet’s?

We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea.

We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. We’ve worked hard to build an open, collaborative environment where you can approach anyone and be heard.

At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, or how you enjoy your coffee or tea, you can fulfil your ambitions and contribute to our success.

When you grow, we grow, and coffee & tea grows.

UNLEASH YOUR POSSIBILITY!