Microsoft 365 Platform Manager

Join CRH as a Microsoft 365 Platform Manager

About CRH

We are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. We continue to do this through the delivery of unique, superior building materials and products for use in road and critical utility infrastructure, commercial building projects and outdoor living solutions.

CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing approximately 78,500 people at 3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH’s unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune 500 company, CRH’s shares are listed on the NYSE and LSE.

Without you noticing our products, we are everywhere you live, work, and relax.

Our project portfolio includes some of the most sustainable and cutting-edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre.

CRH are currently hiring for a Microsoft 365 Platform Manager to join the Central Technical Services team. This role will be responsible for overseeing the planning, implementation and optimisation of Microsoft 365 services across the organisation. The successful candidate will develop a long-term roadmap for Microsoft 365 aligning with organisational goals and ensuring its evolution meets changing business requirements. They will also be responsible for enhancing collaboration, productivity and security at a global level by effectively managing Microsoft 365 tools and service delivery. This role will also facilitate communication at a global level, support the creation of a seamless digital workplace by leveraging Microsoft 365 tools, along with defining policies, access controls and security measures to ensure M365 services are used securely, address compliance requirements and protect sensitive information.

Key Responsibilities:

• Develop and enforce governance policies, ensuring consistent usage, compliance and security across Microsoft 365 applications
• Lead the deployment of Microsoft 365 services.
• Continuously assess and enhance M365 services, addressing performance issues, scalability and user experience. Stay on top of industry trends, emerging technologies and best practices whilst providing subject matter expertise in relevant domains.
• Identify opportunities to enhance central technology services and process optimisation whilst working across various teams to improve service performance
• Collaborate with the Group Information Security team to implement security controls, data protection and compliance measures within M365
• Oversee and align activities across the Microsoft suite including Exchange, OneDrive, Telephony, Backup, Rubrik and other platforms.
• Work with the Governance & Adoption Lead to drive adoption of M365 tools across the organisation, monitor usage analytics and identify areas for improvement. Collaborate with business units to integrate M365 into existing workflows and identify opportunities for process optimisation
• Collaborate with training teams to provide training, documentation and support to end-users promoting efficient and effective utilisation of M365 tools
• Interact with Microsoft and other vendors to stay informed on updates, licensing, new features etc
• Integrate M365 with other systems, customise workflows and develop solutions using Power Platform, SharePoint and other tools.
• Stay on top of industry trends, emerging technologies and best practices whilst providing subject matter expertise in relevant domains. Troubleshoot complex technical issues and propose solutions
• Oversee and manage a team, ensure collaboration and maximise effectiveness between the Central Technology Services team and regional / divisional IT teams

Individual Competencies:

• In-depth knowledge of Microsoft 365 applications, licensing and best practises
• Ability to influence and guide people through transitions, along with strong communication and stakeholder management skills
• Knowledge of Azure AD, SharePoint, Teams and related technologies
• Ability to effectively communicate and collaborate with internal and external stakeholders.
• Effective communication with technical and non-technical stakeholders and ability to navigate relationships across departments / business units

Key Skills & Experience:

• Demonstrable experience (8+ years) of leading a platform management team including the running of BAU protocols & procedures, with experience of leading technology platform projects, management of timelines, risks etc.
• Relevant 3rd level qualification, preferably at Masters level or alternatively have significant experiential knowledge to offset formal qualification.

What CRH Offers You

• A culture that values opportunity for growth, development, and internal promotion
• Highly competitive salary package
• Comprehensive secondary benefits
• Significant contribution to your pension plan
• Health and wellness programs, including an on-site gym and fitness classes
• Excellent opportunities to develop and progress with a global organization

Connect your future to CRH

We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application.

Is this role not for you, but do you know someone who would love to join the team? Please let us know!

CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role

Please contact our recruitment team at careers@crh.com.

CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.

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