System Engineer

Join the banking revolution! As the global leader in Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology. Our team is committed to developing cutting-edge tools and applications that empower our R&D organization and drive innovation.

We are looking for a skilled Medior System Engineer with a strong focus on Azure to join our dynamic team.

What you'll do

• Provide L1/L2 support for internal tooling deployed on Azure, ensuring high availability and reliability.
• Monitor and respond to incidents and alerts, following well-defined runbooks and escalation procedure.
• Diagnose and troubleshoot reported issues, managing them through to successful resolution.
• Document procedures, solutions, and knowledge articles for support team use.
• Continuously look for opportunities to automate routine tasks and improve tooling support efficiency.
• Ensure that the solution always runs in a compliant, secure and cost-effective way.
• Work with the other Devops engineering teams to implement Azure's latest features and services to operational efficiency and cloud cost control.

We offer a great starting position with enormous learning opportunities that are a great way to further your career.

We use a ticketing system to manage issues and communicate with customers.

Who you are

We are looking for a colleague who has affinity with technical topics, is eager to learn and importantly, is a team player.

• You have at least 5 years of experience in system engineering including at least 3 years of working with Azure cloud services in roles like system administration, DevOps support, or infrastructure support roles.
• You have created software and infrastructure delivery pipelines using common CI/CD tools (GitHub Actions, Jenkins, GitLab).
• You have experience in containerization (Docker) and container orchestration (Kubernetes).
• You have strong communication skills allowing you to drive initiatives and decisions inside and outside your team.
• You have strong troubleshooting skills and experience handling L1/L2 incidents.
• You are an automation-first connoisseur. Not content with anything manual, your goal is to make every process predictable and automated.
• You have experience in automating operations tasks with one or more scripting languages.
• You have familiarity with CI/CD tools and development workflows.
• You have hands-on with GitHub, SonarCloud, and Infrastructure as Code using Terraform (nice to have).
• You have exposure to other monitoring or DevOps tools (e.g., Grafana, Datadog, Jenkins, etc.).
• Azure cloud certifications (Azure Administrator/Azure Solution Architect) are a plus.

Our Perks

• Training budget Specific budget for your personal development.
• Referral Referral bonus incentive for bringing the best talent.
• Clothing You can wear clothes you feel comfortable in.
• High spec equipment We provide all employees with high-spec Macs and tech set up.

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.