TMS Program Manager

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

As the Transportation Management System (TMS) Program Manager you will be responsible for supporting the strategy and execution (standup) of the TMS Implementation & Deployment Strategy. In addition, you are responsible for developing & deploying Process Improvements, as well as ensuring a global governance to the Program. In this role, you will play a vital role in the implementation and support of the TMS. This role is a part of the Deliver Transportation Center of Excellence team and will work in an international environment together with colleagues based in Europe, the Middle East and Africa (EMEA), Americas, Asia Pacific (APAC)/Greater China (GC). This role offers an exciting blend of tech management and Business process solutioning across the Global Supply Chain.

In this role you are accountable for transportation TMS training within the organization, including setting the training strategy in partnership with Knowledge Management, ensuring regional teams have the support to train new hires and to deploy supplemental training as needed. Additionally, you are responsible for process improvement opportunities within the TMS Program and will work the different functional teams to prioritize initiatives aligning with the current MDT strategy, and oversees projects owned by the process improvement team. We are looking for a result-oriented person with positive mindset, one who is self-motivated, engaged, and willing to take ownership. You enjoy working in a global team where a welcoming attitude and good communication skills are a key attribute. You are a good problem solver, are creative in solutioning and one who has a determined approach. You are also structured and motivated by practical thinking.

Responsibilities may include the following and other duties may be assigned:

• Ensure TMS effective functionality and integration with other systems/applications; manage, support & maintain business-owned master data in the TMS; support application change requests with business stakeholders; collaborate with IT staff and TMS vendor reps to ensure smooth integration and operation
• Lead initial standup & deployment of all carrier connectivity; initiate and maintain route and rate management; support collaborative contract lifecycle management with supply management and regional teams; collaborate cross-functionally for operational excellence
• Support process improvement initiatives that enhance execution; participate in investigations, pre-studies, and User Acceptance Tests (UATs)
• Serve as the first point of contact for TMS-related issues; support SOPs and Work Instructions for TMS users; assist teams with understanding and using TMS effectively to ensure smooth operations
• Configure the TMS system based on evolving business needs; ensure accurate and consistent management of master data within the TMS; support change requests and enhancements to improve system usability and performance
• Troubleshoot data, connectivity, and functionality issues within the TMS; work with IT and vendors to resolve issues and ensure seamless integration with other systems; provide end-user technical support and guidance
• Ensure adherence to contracts and procedures in collaboration with carrier performance teams; maintain precise contract records within systems for accessibility; support pricing strategy, contract alignment, and compliance initiatives

Required Knowledge and Experience:

• Bachelor’s degree with a minimum of 5 years of relevant experience in transportation/logistics, or advanced degree with a minimum of 3 years of relevant experience in transportation/logistics
• Experience implementing and configuring TMS systems
• Technical/ Analytics Skills combined with the ability to prioritize in a high demanding area, ability to develop and maintain cross-functional and global networks and customer service oriented
• Excellent communication skills in English
• Extensive experience working in or implementing Blue Yonder TMS

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Who We Are

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What We Do

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

How We Are Different

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

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