Internship - Global Supply Chain

Internship – Global Supply Chain at HEINEKEN

“What excites me most is solving complex supply chain problems and seeing how my ideas improve real-world processes. I like that my internship challenges me to think critically and work collaboratively!” Colleague role

The internship

At HEINEKEN, you will contribute to optimizing our end-to-end supply chain processes, from Supply Chain Planning to Customer Service & Logistics. This is your chance to combine analytical thinking and creativity to solve real business challenges while working in a global environment.

What You’ll Be Working On

• Main Responsibilities:

• Assist in aligning on Logistics Trade Terms (LTT) execution and structure around our businesses (OpCos) in Europe.
• Analyse LTT compliance rate and provide inputs based on daily execution to identify areas for improvement.
• Improve the daily way of working with current solution and identify scope of work for development.
• User adoption rate monitoring supported by training materials update, communication and knowledge transfer to our OpCos.

• Key Projects:

• Conduct research and create a literature review on best practices for service strategy execution supported by technology.
• Design a knowledge management way of working to improve adoption rate of the users.
• Redesign of LTT compliance reporting based on data sources change.
• Contribute to strategic initiatives to enhance LTT compliance while driving efficiency.

• Collaboration: You’ll work closely with the Global Supply Chain team, including experts in Customer Service, Logistics, and Data & Analytics. You’ll interact with cross-functional colleagues in different global departments.

During your internship you will get the opportunity to get to know HEINEKEN as a company, also outside your department. We give you the trust and freedom, so you can work like a real entrepreneur. We like to bring the outside world inside and therefore we embrace new, fresh ideas with enthusiasm. Of course always with the guidance that is right for you.

The department

The Global Customer Service Capabilities team, part of HEINEKEN Global Supply and Customer Service & Logistics, defines and standardizes how we deliver exceptional service worldwide. The team focuses on developing digital products to drive efficiency and productivity, while also refining processes, KPIs, and cross-functional collaboration. Joining us means contributing to global supply chain excellence and digital transformation in a dynamic, innovative environment.

The terms of employment

• Your starting date is 1 September 2025.
• The internship is fulltime.
• The duration of the internship is 5 or 6 months.
• It is a practice-oriented internship.
• You will be based in Amsterdam.
• During your internship, you have the flexibility to work in a hybrid setup.
• You will receive an internship fee of €650 gross pm based on 40 hours per week.
• You will enjoy 2 vacation days per month (based on fulltime).
• If you do not have a student OV product, your commuting expenses will be fully reimbursed.

The unique you!

• You’re curious and analytical, with a passion for solving challenges and improving processes.
• You’re a great collaborator who thrives in a dynamic, international environment and isn’t afraid to share fresh ideas.
• You’re currently doing your master program in Supply Chain Management, Industrial Engineering, Digital & Technology, Data Engineering or a related field.

Conditions of HEINEKEN

1. You are enrolled at an educational institution.
   1. In the case of non-EU nationality, you must be registered as an intern with a Dutch educational institution, from which we receive proof of enrollment for the current academic year from you.
   2. In case of EU nationality, you may also be registered as an intern at educational institutions outside the EU.
2. Living in the Netherlands during internship (HEINEKEN does not facilitate housing).

Interested?
Great! For more information about this vacancy, please contact werkenbijheinekennederland@heineken.com.

Are you unsure if there is a perfect match? If so, we would still encourage you to apply!

Working at HEINEKEN

Every day we work with pride on our great products that you have certainly had in your hand at a party, during a work meeting or at home on the couch. HEINEKEN is much more than just beer. What about brands like Heineken 0.0, Apple Bandit, Amstel Radler and Birra Moretti. We actively work to create a pleasant work environment where everyone feels respected and has equal opportunities. Your personality, knowledge and skills are the success of our organization.

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