Shopify Product Manager Digital

About the Brand

ABOUT THE BRAND

At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”

Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.

We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.

Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 50 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes.

Women’s & Men's ready-to-wear, bags, small leather goods, swimwear and underwear are managed directly from our Amsterdam headquarters, while other categories, including footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners.

We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL.COM flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full-price business.

We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.

The Role

THE ROLE:

Here at Karl Lagerfeld, we are in an exciting phase of transforming our Digital Commerce business and capabilities, ensuring we set a trajectory of sustainable and scalable growth. With this, we are seeking an experienced Product Manager to support our e-commerce team as we transition to Shopify. As Product Manager, you will play a critical role in supporting the migration process, ensuring alignment between business goals, technical requirements, and customer experience on behalf of the Karl Lagerfeld Digital team. You will collaborate with cross-functional teams, including developers, designers, trading, IT, marketing, and operations, to ensure a successful transition to Shopify and enhance the overall performance of the e-commerce platform.

KEY RESPONSIBILITIES:

Replatforming Strategy and Planning

• Help develop and drive the product strategy and roadmap for Shopify post-replatforming.
• Support with understanding Shopify's capabilities to identify opportunities for improvement.
• Define and prioritize requirements, ensuring alignment with business objectives and customer needs.
• Hands-on involvement in post-go-live activities, bringing expertise in Shopify capabilities to guide business and technology teams.

Stakeholder Collaboration

• Partner with internal stakeholders, including Karl IT, trading, marketing, operations, and leadership, to gather requirements, clarify priorities, and communicate progress.
• Collaborate with Shopify and our third-party development Agency to translate business needs into actionable technical solutions.
• Manage vendor relationships, ensuring on-time and quality delivery of work.
• Support with educating and empowering internal teams on the Shopify platform and APP ecosystem, assisting with configuration where needed.

Project Support

• Support to achieve timelines and milestones, managing dependencies and risks effectively.
• Support with facilitating sprint planning, retrospectives, and daily standups as needed.

User Experience and Optimization

• Define and monitor KPIs to measure the success of the Shopify replatforming.
• Conduct user research and testing to ensure the new platform delivers an exceptional customer experience.
• Continuously gather feedback post-launch and prioritize iterative improvements.

THE PROFILE:

• Proven experience as a Product Manager, preferably in e-commerce and platform migrations.
• In-depth knowledge of Shopify, including its features, integrations, and limitations.
• Strong technical understanding of APIs, data migration, and ecommerce tools (e.g., payment gateways, inventory management).
• Exceptional organizational and communication skills, with the ability to work independently and manage cross-functional teams.
• Demonstrated ability to deliver projects on time and within budget in a fast-paced environment.
• Familiarity with agile methodologies and tools such as Jira or Monday.
• Experience with international e-commerce markets, including localization and multi-currency setups.
• Familiarity with SEO, analytics tools, and performance optimization for e-commerce platforms.

Why #TEAMKARL?

• Learning and development courses/training
• Opportunity to make an impact
• Remote working arrangements
• Relocation allowance
• Bonus holidays
• Working in the heart of Amsterdam
• Brand discounts
• And exclusive sample sales only for #TEAMKARL

JOIN #TEAMKARL

The collective vision of KARL LAGERFELD is to be the most connected global designer brand, inspiring consumers through luxury collections and immersing them in the World of KARL.

At #TEAMKARL, everyone can give their opinion, grow in their career, and be part of a genuinely caring and inclusive team. We welcome people from all backgrounds, with different perspectives, ideas, and experiences to work with us.