Duty Manager

Join Cityden Aparthotels as Duty Manager

About Cityden Aparthotels

We are Cityden Aparthotels. Every day we do the most to let our guests feel at home and to create an unforgettable stay! We do this by creating a personal and pleasant service, where work and relaxation are balanced in a nice way. Cityden Aparthotels currently consists of a selection of 343 apartments, at three different aparthotels in and around Amsterdam. In a short period of time we have become one of the largest Aparthotel players in the Netherlands and we are very proud of that.

Your Role

As the duty manager you will be jointly responsible for the daily operation in the hotel and you ensure that everything will run smoothly. You won’t be doing this alone, you will work closely with the hotel manager since he/she has the final responsibility. You will be the first representative for the guests and respond to requests, complaints and feedback. You also ensure that the hotel always looks neat and representative. You know all the ins and outs of the hotel like no other and you communicate this correctly to the team and management.

Together with the team you provide the ultimate guest experience and you always take that extra step!

Responsibilities

• Checking in/out of guests, assisting in the restaurant or supporting housekeeping;
• Managing, training and motivating all teams and departments;
• Drawing up the monthly schedules, managing various figures and other administrative tasks.

Who are you?

We are looking for a real multitasker with a great sense of responsibility. Someone who gets energy from doing and arranging everything at the same time, but who keeps the overview and keeps calm. You radiate positivity and will take care of a good team spirit!

In addition to the above, there are also a few other qualities that we are looking for:

• You live in or close to Amsterdam/Amstelveen;
• You speak English fluently, Dutch is an advantage;
• You have experience within the hotel or hospitality industry;
• You have a hands-on mentality and knows how to lead a team;
• You want to learn and have the ambition to grow.

What are we looking for?

Besides these qualities you are also a real Daymaker.

A Daymaker:

• Has fun

Having fun with each other and our guest. By being yourself, respect each other and help/support each other at all times.

• Is connected

We always try to establish a (personal) connection with our guest, colleagues and neighbours in order to make the stay/work even more enjoyable.

• Is independent

A fresh and innovative mindset. We think in possibilities, not in difficulties, this characterizes a real Daymaker.

• Is ambitious

Every day we strive to get the most out of ourselves by using our creativity to create a unforgettable stay for our guests.

• No-nonsense

Hands-on mentality and nobody feels too good to help someone else in his/her disciplines, we are all all-round Daymakers!

What do we offer?

An open work culture in which our young ambitious professionals are learning by doing, and if desired, get the opportunity to grow within Cityden Aparthotels and their role. We love hard work and we alternate this with regular team building and fun (foreign) activities, as well as a quarterly drink for all Daymakers.

But there is much more, we also offer you:

• A salary start from €2800 gross per month based on 38 hours, depending on knowledge and experience;
• Special rates for the employees to spend a night at the hotel & 30% discount at all Lucia’s Restaurants & Bars;
• Free gym and sauna use at all Cityden locations;
• Regular (afternoon) drinks and trips with the team or entire company;
• The opportunity to grow, within your hotel or the new hotel(s)

Working at Cityden

Cityden is more than just a workplace. It is a place where Daymakers have fun and build a community!

Contact

Email: hello@cityden.com